One of my rear window defrosters is not on the window so my rear defroster won't work. Been trying to get dealer to fix for two months now...they're trying to figure out how.

Wondering if anyone has had this problem, and how they may have fixed it.

 

i Just found the same thing on my 11 trying to figure it out what to do and what they did for you

 

I had the same thing this summer and the dealer, Reedman Toll, told me after looking into the problem for over 2 hours that the only thing they could do was to replace the entire back glass for about $1,200.
So I went on line and did some research and found a kit for about $39.00 that I could use myself (Frost Fighter Defroster Repair and Replacement Kits).
I got the kit, fixed it better than stock and saved a lot of money. The kit is easy to use and works perfectly as advertised.
Get this kit and save it if the other side pops off too.