You're not obligated to take delivery on a vehicle you're not completely satisfied with.... You can tell them no at any time.

 

Well, the rational side of me (not the side that's DYING to get my Jeep) will start up the JK when it arrives and listen to the engine. If I hear something at that time that's not right, I will not purchase it. However, I know full-well that the tic only starts later, so that won't help; but it's all I can do for now. To actually just not purchase a custom ordered 2012 because some of them have tics, I'm not sure if that's just going too far. I'm sure there are plenty of 2012's that don't have the tic; some of the owners have reported that their's run fine.

 

That is good to hear, hopefully my dealership is as cool as yours!

 

Piece of cake....

You know I've ordered just about every vehicle I've ever owned dating back to the 70's. Two showed signs of trouble and I walked. One of those I drove off the lot and put 100 miles on it and the automatic transmission stopped shifting. It was stuck in 2nd, so I drove it back later that evening.. pulled onto the lot, handed the fleet manager the keys and told him Ford can keep their junk.

He told me to drive into the service area and they'll look at it the next day... I told him to drive it back there yourself, the deal is off.

The moral of the story, never buy something where you have a feeling things aren't quite right... and do whatever it takes to back out of the deal.

In your case, a simple phone call to the dealer will do. Just tell them to send you a refund for your deposit.

.02

 

Worse comes to worse you will be without your Jeep for three to four weeks while the head gets replaced if the problem develops. It always happens early and with a 5 year warranty Chrysler will take care of it. As of this writing it is a well known problem. As time goes on it will only become even more widespread to the general public. If a dealer says he hasn't heard anything about it, he's probably blowing smoke up your arse. I would move on or give him a copy of all these thread postings.

The Rubicons have a sound deadening panel under the hood versus the Sports which don't. Which means the initial ticking will be faint and you probably won't hear it unless the hood is open. Then again it will get loud enough to be heard with the hood closed as the miles build.

 

I'm not sure I could turn away mine if it arrived with anything not substantially broken. And since I don't think anyone has actually had the tick from day one, we'll just not know until later... and then... warranty.

 

Can anyone show a copy of their work order, with regards to the repair, or attempted repair that was actually done at the dealer?

I’m reading about: Ticking, Inspections, Valve replacement, Head replacement, (bla bla bla) Look.....if we want to get some resolution to this problem, lets work together, and post some copies of the work that was actually done on you Jeep.

This is the ammunition required to show to other dealers that owners of 2012's are having the same ticking, and engine issues.
Please get on board with this request, and let's see the factual documentation.

Cheers

 

I'm going to be making an appointment for mine here in the next day or two. I've got very loud ticking while idle. No codes thrown yet but I do notice a loss in power that comes and goes. Sometimes I'll be driving a noticeable kick in power will hit without a change in throttle position as if something was dragging on the engine and just let go. I also have a audible *whirrrrrr* at around 2K RPM while stationary. Some of these issues may be associated with a suspected pulley/tensioner failure which I'll be having them look at as well.

2012, haven't checked build date, 5800 miles on it.

 

Are all of you that have problems with your JK filing a complaint with the ODI, The Office of Defects Investigation (ODI), an office within the National Highway Traffic Safety Administration (NHTSA). That's the only way that Chrysler is going to issue a recall. On another forum regarding the Pentastar issue, they posted a link to the proper form:

https://www-odi.nhtsa.dot.gov/ivoq/

 

First off you have to understand the dealers know of this problem; plain and simple. If for some unbelievable, they're BSing you, reason or they just absolutely don't know; they will find out within minutes of seeing your vehicle. Someone posting a copy of their work order will not make any difference. They don't care what someone else had done because they already know, or will find out, what has to be done. Secondly the dealers have absolutely no say on anybody's Jeep when it comes in to them with the tic. It has to be authorized by Chrysler based on the vehicles VIN which flags it into the Restricted Status category. Chrysler has to warranty this problem and they're doing exactly that.

It's called patience, I went through it, and many more people beyond who read these threads on this forum will have to go through it.

Chrysler may or may not lose customers. That's the price of doing business with imperfect human beings manufacturing automotive parts.