Originally Posted by pastorwug

Our local Dodge/Jeep dealer hires just High School kids to do the oil changes and tire rotations, they have to be the dumbest kids around, but at least they have jobs.
@ experiences in the local dealer:
1. Oil change, tire rotation - they did the oil change alright but cross-threaded one of the wheel spacers and spun it stuck, my fault apparently because they aren't stock - no resolution, wasn't going to go back.
2. Recall time - went in for the ECU flash and they wanted to swap the license plate holders to theirs instead of another dealer's name on there. OK, go ahead. Return to hear that the "mechanic" had slipped with his screw driver and gouged a deep scratch in my personalized license plates and they were sorry. Really? Sorry, that's it? They wouldn't fix the scratch in their body shop, they offered me a free tire rotation - go figure!

So, never going back there, I'll drive the 40 minutes to the dealer I bought the Jeep at - Cole's in San Luis Obispo - at least they seem to have certified mechanics.

Originally Posted by HogHoden

Hey, I was one of those high school kids back in the day. Not at a dealer, but I worked at quick lube for 2 years in high school. While I was there, we only had to replace 2 engines. (neither was my fault though)

We had several other close calls though. Surprising how many times someone forgot to put oil back in after it was drained. It seemed like the problem was that everyone was more focused on 'upselling' the customer on air filters, wiper blades, tranny flushes, diff services, etc. rather than on the actual oil change the customer was there for.

At least I learned how to do a lot of basic services myself, so now I never take my vehicles to those guys. I did take my '12 to the dealer for it's first oil change, but only b/c I had a free coupon - and I double checked the drain plug and oil level...

Originally Posted by hetkind

I am in the same basic climate and Mobil 1 5W-30 is my choice of oils....