15" Alloy Wheels VS. 15" Steel Wheels
03-31-2011, 03:47 PM
#362
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04-01-2011, 08:53 AM
#365
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Thread Starter
04-01-2011, 11:03 AM
#366
JK Newbie
Join Date: May 2010
Location: Lusby, MD
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Please don't tell me how to post on the internet.
It's not like I was willy-nilly clicking on tires on the internet to buy, I researched this and got advice from other JK friends and I went to one of the Tire and Wheel Experts and spoke to them over the phone. They knew my make, model and year and still ordered rims for a different model Jeep.
So when I had my Jeep in the air ready to put new tires and rims on and they didnt fit, I was pissed off.
Now its extra time and money. I either have to take a day off work to wait for the UPS guy or take time off work to deliver the tires to a UPS shipping station and wait for my WRONG TIRES AND RIMS to be shipped back, dismounted and remounted on the correct rims and then shipped back to me..... about 10 more days.
I did contact them and they are in work to fix the situation, not nearly to my liking YET, but when it is rectified to my liking I will post high praises.
Until then, I'm pissed off.
It's not like I was willy-nilly clicking on tires on the internet to buy, I researched this and got advice from other JK friends and I went to one of the Tire and Wheel Experts and spoke to them over the phone. They knew my make, model and year and still ordered rims for a different model Jeep.
So when I had my Jeep in the air ready to put new tires and rims on and they didnt fit, I was pissed off.
Now its extra time and money. I either have to take a day off work to wait for the UPS guy or take time off work to deliver the tires to a UPS shipping station and wait for my WRONG TIRES AND RIMS to be shipped back, dismounted and remounted on the correct rims and then shipped back to me..... about 10 more days.
I did contact them and they are in work to fix the situation, not nearly to my liking YET, but when it is rectified to my liking I will post high praises.
Until then, I'm pissed off.
So far I am pleased with them, but I will never order from DTD again. My customer service rep was argumentative and acted as if it was no big deal for me to spend almost $1400 and not get exactly what I ordered in a timely manner after he took it upon himself to change my order. I could barely get a word in edgewise, he constantly interrupted me and was a general dick.
On top of that, after we had discussed my unhappiness when the wrong parts showed up, he claimed to put 5 rims on the side for me. Mysteriously, when the boxes were opened, three (3) of the rims were the wrong style...... so we had to wait another week for a shipment from California. (I call bulls__t on the "wrong style" story)
You will not get my money anymore, nor will you get my recommendation.
04-01-2011, 02:40 PM
#368
Sponsoring Vendor
Thread Starter
Finally got my CORRECT tires and rims on Monday March 28th (Ordered on March 7).
So far I am pleased with them, but I will never order from DTD again. My customer service rep was argumentative and acted as if it was no big deal for me to spend almost $1400 and not get exactly what I ordered in a timely manner after he took it upon himself to change my order. I could barely get a word in edgewise, he constantly interrupted me and was a general dick.
On top of that, after we had discussed my unhappiness when the wrong parts showed up, he claimed to put 5 rims on the side for me. Mysteriously, when the boxes were opened, three (3) of the rims were the wrong style...... so we had to wait another week for a shipment from California. (I call bulls__t on the "wrong style" story)
You will not get my money anymore, nor will you get my recommendation.
So far I am pleased with them, but I will never order from DTD again. My customer service rep was argumentative and acted as if it was no big deal for me to spend almost $1400 and not get exactly what I ordered in a timely manner after he took it upon himself to change my order. I could barely get a word in edgewise, he constantly interrupted me and was a general dick.
On top of that, after we had discussed my unhappiness when the wrong parts showed up, he claimed to put 5 rims on the side for me. Mysteriously, when the boxes were opened, three (3) of the rims were the wrong style...... so we had to wait another week for a shipment from California. (I call bulls__t on the "wrong style" story)
You will not get my money anymore, nor will you get my recommendation.
If you would like, send me a PM with your order confirmation number along with your phone number. I would like to speak with you if possible.
We value your business and certainly do not want you going elsewhere for your tire and wheel needs.
-Matt
Last edited by Discount Tire; 04-01-2011 at 02:47 PM.
04-01-2011, 02:40 PM
#369
Sponsoring Vendor
Thread Starter
