Wild Boar 4-dr JK Rack Review
04-09-2008, 12:51 PM
#11
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jk rack
WOW! sorry to hear about your issue with the rack.
i did buy mine at tierra del sol last year and the owner was very helpful and installed it for me. after a year the rack still looks like i bought over a year ago.
i have had no rust issues and has been on many trails. my stainless hardware still stands up to weather and has not tarnished.
many people i have come in contact with have all liked it and from the 2 other racks i have seen out there has no play or movement.
sorry to hear about your issue....
i have more rust on parts underneath my jeep that i would assume a big company like jeep would have taken care of......just another thought to ponder!
i did buy mine at tierra del sol last year and the owner was very helpful and installed it for me. after a year the rack still looks like i bought over a year ago.
i have had no rust issues and has been on many trails. my stainless hardware still stands up to weather and has not tarnished.
many people i have come in contact with have all liked it and from the 2 other racks i have seen out there has no play or movement.
sorry to hear about your issue....
i have more rust on parts underneath my jeep that i would assume a big company like jeep would have taken care of......just another thought to ponder!
Last edited by sgt rock; 04-09-2008 at 12:57 PM.
04-09-2008, 12:56 PM
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04-09-2008, 01:29 PM
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04-09-2008, 02:27 PM
#14
I understand how these things can happen in a growing business. Have you e-mailed the pictures to them. I would suggest doing so if you haven't. Based on Sgt Rocks comments it must not be status quo for them. I will still give them the benefit of the doubt, at least until I see how they respond to this situation.
I'm just saying dont hang a company out to dry based on what probably is the result of some growing pains. In a perfect world it wouldn't happen, but we all know how perfect the world is. I have been to their site and checked out their racks and really like them. I would just make sure my hardware was going to be stainless before I'd place the order.
I'm just saying dont hang a company out to dry based on what probably is the result of some growing pains. In a perfect world it wouldn't happen, but we all know how perfect the world is. I have been to their site and checked out their racks and really like them. I would just make sure my hardware was going to be stainless before I'd place the order.
Last edited by falconfixer; 05-07-2009 at 12:10 PM.
04-09-2008, 02:46 PM
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As far as Wild Boar goes 
no where near their display at Offroad Expo, had lots of questions to ask and nobody to ask them to... This is the second setup that I have seen with the rust problem, growing pains usually will go away with the customer feedback. Be sure to take good pics ( like you are ), email them to them, 
and don't forget to be a unsatisfied customer! They are a sponsor here on the forum and I would suggest 
forwarding them this thread! Good luck and keep all of us in the loop 
.
no where near their display at Offroad Expo, had lots of questions to ask and nobody to ask them to... This is the second setup that I have seen with the rust problem, growing pains usually will go away with the customer feedback. Be sure to take good pics ( like you are ), email them to them, and don't forget to be a unsatisfied customer! They are a sponsor here on the forum and I would suggest forwarding them this thread! Good luck and keep all of us in the loop .Last edited by falconfixer; 05-07-2009 at 12:10 PM.
04-09-2008, 02:48 PM
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[QUOTE=Rubimon;429351]I understand how these things can happen in a growing business. Have you e-mailed the pictures to them. I would suggest doing so if you haven't. I will still give them the benefit of the doubt, at least until I see how they respond to this situation.
I'm just saying dont hang a company out to dry based on what probably is the result of some growing pains. In a perfect world it wouldn't happen, but we all know how perfect the world is. I have been to their site and checked out their racks and really like them. I would just make sure my hardware was going to be stainless before I'd place the order.
QUOTE]
If this was the first issue, I wouldn't have reviewed like this. But, in fact, it is not. I gave them the benefit of the boubt with two other racks. The first one was missing the screws to hold the rack together.
The secone one - heck... the tabs for mounting the rack to the frame were completely misaligned. Not by mere tanths of an inch where I could just drill - we are talking several inches. This was four entire tabs.
As much as I like these racks - brilliant design, as I've mentioned, I just don't see three times in a row of missing parts, parts that don't line up, more missing parts and severe rust issues as being coincidental. Perhaps I'm a cynic? THis may be, but if so, let me know.
My intention in this post is not to inflame or hang anyone out to dry - it's to save some of you some hard earned money. These racks are going through a company, so it's not hurting me like it would hurt you personally. This is the reason I'm not asking for my money back and sending back the racks. Honestly, to me, it's not worth the time to take them back apart, arrange for shipping, finding new boxes and sending them back. It's too much of an effort. I am just going to have one of my employees do what needs to be done to make them right. My point is... I shouldn't have to.
I'm just saying dont hang a company out to dry based on what probably is the result of some growing pains. In a perfect world it wouldn't happen, but we all know how perfect the world is. I have been to their site and checked out their racks and really like them. I would just make sure my hardware was going to be stainless before I'd place the order.
QUOTE]
If this was the first issue, I wouldn't have reviewed like this. But, in fact, it is not. I gave them the benefit of the boubt with two other racks. The first one was missing the screws to hold the rack together.
The secone one - heck... the tabs for mounting the rack to the frame were completely misaligned. Not by mere tanths of an inch where I could just drill - we are talking several inches. This was four entire tabs.
As much as I like these racks - brilliant design, as I've mentioned, I just don't see three times in a row of missing parts, parts that don't line up, more missing parts and severe rust issues as being coincidental. Perhaps I'm a cynic? THis may be, but if so, let me know.
My intention in this post is not to inflame or hang anyone out to dry - it's to save some of you some hard earned money. These racks are going through a company, so it's not hurting me like it would hurt you personally. This is the reason I'm not asking for my money back and sending back the racks. Honestly, to me, it's not worth the time to take them back apart, arrange for shipping, finding new boxes and sending them back. It's too much of an effort. I am just going to have one of my employees do what needs to be done to make them right. My point is... I shouldn't have to.
Last edited by falconfixer; 05-07-2009 at 12:10 PM.
04-09-2008, 03:11 PM
#18
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ya know i do agree with you...the flipper is i went to TDS to buy a rack from off road logic and i spent hours looking for the guy. wild boar-jk racks happen to be there and did the installation. maybe they changed things in production within a year?
soon i hope to put a rtt (roof top tent) up there for my overland travels and hope that i do not have issues with the weight distribution or put stress on any contact points.
i hope it all works out!!!
soon i hope to put a rtt (roof top tent) up there for my overland travels and hope that i do not have issues with the weight distribution or put stress on any contact points.
i hope it all works out!!!
04-09-2008, 05:44 PM
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Wow, thanks for the heads up. I've heard good things about this company. I would really like to hear what they have to say.
In the second to last pic, it actually looks like rust is coming, not from the fasteners, but from the tubular steel that is the rack itself. Is this right, or is there a fastener which is not visible in the pics?
In the second to last pic, it actually looks like rust is coming, not from the fasteners, but from the tubular steel that is the rack itself. Is this right, or is there a fastener which is not visible in the pics?
04-11-2008, 02:53 PM
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I went ahead and forward this thread to WILDBOAR and hmmmm.....welll you be the judge!!! Then sent me a pm and also contacted the forum user that was having the issues. If you read the post above this one you will see what customer service should look like......So, take back the nasty things you thought about them 
and be sure to folllow directions 
whenever you are installing something!! Unless they are wood halfdoors 
and be sure to folllow directions whenever you are installing something!! Unless they are wood halfdoors