Warning not to buy the Warrior Products trunk from JCWhitney... I got ripped off.
08-19-2015, 08:54 AM
#11
JK Freak
Join Date: Aug 2007
Location: Denton, TX
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If it sounds too good to be true it probably is. If this was the only site selling it for $300 and not $600. Why would you think that they were just offering an amazing half price deal? You didn't think to call and verify? You just figured you would take advantage of whatever idiot wrote the item description.
Sorry to hear this, OP. Hope you get it straightened out, man!
FYI....as listed on the site:
The Lockable Storage Trunk replaces the factory storage compartment in the rear tub of the JK Wrangler with a larger, stronger, more secure trunk. Constructed of 16-gauge HRPO steel and black powder-coated for durability, the trunk comes in a textured finish. Installation of this unit requires an exhaust relocation kit, included, for ample clearance to the vehicle’s exhaust system. The off-road exhaust kit relocates the straight mid-pipe section of the muffler, and comes with a high-clearance tailpipe. This 2.5" diameter muffler includes a heat shield to protect the fuel evaporator canister, and to keep heat off of the vehicle floor.
Last edited by SH0RTBUS; 08-19-2015 at 08:57 AM.
08-19-2015, 09:12 AM
#12
JK Freak
Join Date: May 2011
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This is completely irrelevant to be honest. Whether or not it may have been "too good to be true"....it was...and still is....listed as including the relocation kit for that price. That being the case, the seller needs to own up to their mistake, send the buyer what he paid for and fix the ad for future potential buyers. And then if they want to take recourse against "whatever idiot wrote the ad" so be it. It's not worth the cost of the company's reputation to send this particular buyer what he paid for. Sorry to hear this, OP. Hope you get it straightened out, man! FYI....as listed on the site: The Lockable Storage Trunk replaces the factory storage compartment in the rear tub of the JK Wrangler with a larger, stronger, more secure trunk. Constructed of 16-gauge HRPO steel and black powder-coated for durability, the trunk comes in a textured finish. Installation of this unit requires an exhaust relocation kit, included, for ample clearance to the vehicle’s exhaust system. The off-road exhaust kit relocates the straight mid-pipe section of the muffler, and comes with a high-clearance tailpipe. This 2.5" diameter muffler includes a heat shield to protect the fuel evaporator canister, and to keep heat off of the vehicle floor.
08-19-2015, 12:22 PM
#13
JK Junkie
This is completely irrelevant to be honest. Whether or not it may have been "too good to be true"....it was...and still is....listed as including the relocation kit for that price. That being the case, the seller needs to own up to their mistake, send the buyer what he paid for and fix the ad for future potential buyers. And then if they want to take recourse against "whatever idiot wrote the ad" so be it. It's not worth the cost of the company's reputation to send this particular buyer what he paid for. Sorry to hear this, OP. Hope you get it straightened out, man! FYI....as listed on the site: The Lockable Storage Trunk replaces the factory storage compartment in the rear tub of the JK Wrangler with a larger, stronger, more secure trunk. Constructed of 16-gauge HRPO steel and black powder-coated for durability, the trunk comes in a textured finish. Installation of this unit requires an exhaust relocation kit, included, for ample clearance to the vehicle’s exhaust system. The off-road exhaust kit relocates the straight mid-pipe section of the muffler, and comes with a high-clearance tailpipe. This 2.5" diameter muffler includes a heat shield to protect the fuel evaporator canister, and to keep heat off of the vehicle floor.
08-19-2015, 01:29 PM
#14
Former Vendor
Join Date: Dec 2013
Location: Durham, Or
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We are sorry to hear that you've had a bad experience with one of our vendors. We strive to maintain accurate data. While this data is accurate on the Warrior Products website, it may not be on all Warrior vendors websites. We make it a point to consistently audit the accuracy of data on all our vendors websites, sending data changes and corrections whenever mistakes are found. Not all vendors choose to complete these changes in a timely manner.
We have reached out to this specific consumer and have offered to assist in any manner we can. While we cannot control the data listed on other businesses websites, we are able to provide customer service to the end users of our products. Your satisfaction is very important to us!
We have reached out to this specific consumer and have offered to assist in any manner we can. While we cannot control the data listed on other businesses websites, we are able to provide customer service to the end users of our products. Your satisfaction is very important to us!
08-19-2015, 09:37 PM
#16
don't see it as warrior's responsibility to do anything. Vendor's error/lie/false ad. simple call to credit card company would solve all problems. No company with Internet sales is going to risk losing their service over a couple hundred dollars.
08-20-2015, 07:11 AM
#18
Former Vendor
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No, what was written above was not a generic "form letter". We strive to maintain professionalism when speaking about our vendors and sometimes it can sound a bit 'generic'.
We realize that this is not our problem or obligation, but it is essential for us to do our best to help every consumer that has purchased, or may purchase Warrior products. Excellent customer service is very important and we make every attempt to excel in that area.
08-20-2015, 07:29 AM
#19
JK Enthusiast
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Yes that's all well and good, but they aren't going to give this guy $300 because they made a mistake listing a product. They list the exhaust mod alone at $315, which is more than just the trunk. Anyone with any sort of common sense would know that someone ****ed up. I'm sure one call when talking to a supervisor would clear this up and get his return processed without having to talk to a lawyer. Grow a set of nuts and call the company and get it straightened out for yourself instead of having your lawyer and the credit card company get your refund processed. I would say use your brains but I think that's a lost cause.
08-20-2015, 08:52 AM
#20
JK Newbie
Join Date: May 2015
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Yes that's all well and good, but they aren't going to give this guy $300 because they made a mistake listing a product. They list the exhaust mod alone at $315, which is more than just the trunk. Anyone with any sort of common sense would know that someone ****ed up. I'm sure one call when talking to a supervisor would clear this up and get his return processed without having to talk to a lawyer. Grow a set of nuts and call the company and get it straightened out for yourself instead of having your lawyer and the credit card company get your refund processed. I would say use your brains but I think that's a lost cause.
Last edited by spadgett3015; 08-20-2015 at 09:10 AM.