Voided Warranty on clutch... need HELP!
09-07-2013, 07:32 AM
#21
JK Junkie
I understand that i can shorten the life of my clutch by running with these modifications, but i rarely take it out to offroad and the only kind of stress i put on it is when i drive it to work which is less than 1 mile away. In a year ive put 3031 miles on the dang thing and thats what im sitting at right now.
It just doesnt seem logical that driving that short of a distance would cause my clutch to completely come lose and spin around inside the housing, shatter and take out my flywheel along with it.
It just doesnt seem logical that driving that short of a distance would cause my clutch to completely come lose and spin around inside the housing, shatter and take out my flywheel along with it.
09-07-2013, 07:59 AM
#23
JK Junkie
09-07-2013, 08:10 AM
#24
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Just did actually... they are going to "re open" my case and send it to their resolutions team. From there they will contact the dealership etc.
Apparently they never told them what was wrong with the clutch, they just reported the damage underneath my vehicle and said they wont cover anything under warranty.
My clutch is destroyed and in pieces, but theycan apparently look at a pile of metal and determine that there wasnt a defect. GENIUS !
Apparently they never told them what was wrong with the clutch, they just reported the damage underneath my vehicle and said they wont cover anything under warranty.
My clutch is destroyed and in pieces, but theycan apparently look at a pile of metal and determine that there wasnt a defect. GENIUS !
09-07-2013, 11:24 AM
#25
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Just did actually... they are going to "re open" my case and send it to their resolutions team. From there they will contact the dealership etc.
Apparently they never told them what was wrong with the clutch, they just reported the damage underneath my vehicle and said they wont cover anything under warranty.
My clutch is destroyed and in pieces, but theycan apparently look at a pile of metal and determine that there wasnt a defect. GENIUS !
Apparently they never told them what was wrong with the clutch, they just reported the damage underneath my vehicle and said they wont cover anything under warranty.
My clutch is destroyed and in pieces, but theycan apparently look at a pile of metal and determine that there wasnt a defect. GENIUS !
09-07-2013, 12:32 PM
#26
JK Junkie
Damn. I guess I'm really lucky, my dealer comments on my mods both bigger tires and 3" lift and big heavy bumpers and seems to like to see one being driven off road occasionally
He told me that Chrysler warranty repairs is his biggest customer
Might not help anyone but my dealer is in Saco Maine, Southern Maine Chrysler and Jeep
Maybe we need to start sharing as much as we can who are the friendly dealers in different regions?
A clutch is going to be tough as many people said, the whole wearable bit, but at 3k miles?
I've owned 5 or 6 jeeps now between mine and company grands Cherokees and I had a real problem with my current jk, I forget what gear it was but it would always often pop out only on that one gear, even did it on the way home when I had just bought it new
Dealer checked it out, told me it needed a part that was out of stock for 2-3 weeks and that wasn't right, so they told me that they got permission from Chrysler to just replace the whole transmission...
I was blown away! And they gave me a decent free loaner car for the couple of days it was down
Some dealers are bad business/customer service people
With many the relationship ends with the sale
Where I go the two owners are mopar freaks and own a large collection of rare mint condition cars and they rotate which car will be on display each week or two
Matthew
He told me that Chrysler warranty repairs is his biggest customer
Might not help anyone but my dealer is in Saco Maine, Southern Maine Chrysler and Jeep
Maybe we need to start sharing as much as we can who are the friendly dealers in different regions?
A clutch is going to be tough as many people said, the whole wearable bit, but at 3k miles?
I've owned 5 or 6 jeeps now between mine and company grands Cherokees and I had a real problem with my current jk, I forget what gear it was but it would always often pop out only on that one gear, even did it on the way home when I had just bought it new
Dealer checked it out, told me it needed a part that was out of stock for 2-3 weeks and that wasn't right, so they told me that they got permission from Chrysler to just replace the whole transmission...
I was blown away! And they gave me a decent free loaner car for the couple of days it was down
Some dealers are bad business/customer service people
With many the relationship ends with the sale
Where I go the two owners are mopar freaks and own a large collection of rare mint condition cars and they rotate which car will be on display each week or two
Matthew
09-08-2013, 05:44 AM
#27
JK Super Freak
I understand that i can shorten the life of my clutch by running with these modifications, but i rarely take it out to offroad and the only kind of stress i put on it is when i drive it to work which is less than 1 mile away. In a year ive put 3031 miles on the dang thing and thats what im sitting at right now.
It just doesnt seem logical that driving that short of a distance would cause my clutch to completely come lose and spin around inside the housing, shatter and take out my flywheel along with it.
It just doesnt seem logical that driving that short of a distance would cause my clutch to completely come lose and spin around inside the housing, shatter and take out my flywheel along with it.
Wait a minute here! Prior to my first post you stated the dealership told you that the clutch was shreded. Now they are telling you it came loose and moved around and spun within the housing. These are two different things. To shred a clutch is one thing, and can happen from something as simple as riding the clutch, over a period of time. The clutch can then become worn to the point when engagement to the flywheel could tear it apart. However to come loose and spin and move around is something all together different. And if damaged the flywheel, had to be a metal part such as the springs, throwout bearing or something off the pressure plate. This would lead me to believe bolts came loose which allowed the pressure plate to move, which in turn caused the clutch to go off center and explode. This would most likely be some kind of a defect. Just say'in
09-08-2013, 06:35 AM
#28
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Hey I wanted to let you know I had a similar failure on my 2012. It was the slave cylinder that went. I have a similar setup as yours and they fixed it with not problems. The warranty on the clutch is 12K Miles so you should be fine there. Good Luck in your situation.
09-08-2013, 07:41 AM
#30
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I hate to see people have problems at the dealers like this. It always amazes me the things some dealers do. Wish all dealerships where like the one I use. When I had clutch issuses I was out of warranty. It was just my slave cylinder but decided to upgrade clutch also. Normally I do my own work but they knew i've been off work several months do to a back injury. They only charged me $25 an hour for the work and had jeep back in 2 days.