Tuffy didnt send all the parts
#1
JK Enthusiast
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Tuffy didnt send all the parts
So i get my security truck for the JKU and i start the install... I am being ate alive by mosquitos and no see um's. Then I get to the part that calls for a bolt they didnt put in the bag... Not just one, but 10 of them. I can say one thing... They were consistent by leaving all of them out.. Pretty aggravated.
#2
Damn dude, sorry about that. They have been pretty good on customer service with me. Email them, explain the situation, and I think they will take care of you quickly. Once you get the trunk installed, it's going to be worth it. Hang tough!
#4
JK Super Freak
Mia
Not to be a pain, but sometimes those bags of hardware wind up loose in the big box the item comes in- I've been "missing" hardware, only to find it wedged in the shipping box. Worth a look? Hope they turn up...
#6
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#7
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LOL... UHHH dont know how to.. and I read the thread. I suck at following directions, if I could post pics you would see..the box is backward, you have to let the seats down to get into it.
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#8
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So i get my security truck for the JKU and i start the install... I am being ate alive by mosquitos and no see um's. Then I get to the part that calls for a bolt they didnt put in the bag... Not just one, but 10 of them. I can say one thing... They were consistent by leaving all of them out.. Pretty aggravated.
I have the tuffy glove box. They didn't send all the hardware that I needed as well. It also has a nasty rattle at idle speeds, pretty much anytime the jeep is moving. The lock was also loose causing even more rattling, the only way to tighten this down was to completely remove the frame surrounding the lock. A complete pain in the a$$ for a simple glovebox install.
I will not be purchasing anything more from tuffy. 160 bucks for a glovebox btw, not cheap.
#10
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