Teraflex Big Brakes Customer Service
04-21-2016, 02:35 AM
#14
JK Super Freak
I recently purchased the Teraflex slotted big brakes front and rear. I also included the master cylinder upgrade. I did the install myself. Including the bleeding, the job took me most of a full day. Unfortunately, right out of the gate I noticed a pulsing of the brake pedal, as I was doing the break in procedure. Afterwards, I noticed a wobble with the steering wheel with higher speed breaking. A quick trip to the internets, revealed a warped front rotor as the likely culprit. I emailed Teraflex, about the problem and ordered new front rotors and pads at the same time. I just finished installing the new front rotors and pads and all is good. I can't comment on performance yet, as I want to do a very slow and proper break in. However, the pulsing and wobbling is gone. Mark at Teraflex emailed me back and promised to reimburse me for the the replacements. I have no complaints for such excellent customer service.
04-21-2016, 07:42 PM
#15
JK Enthusiast
Join Date: Oct 2009
Location: Colorado Springs
Posts: 194
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04-01-2021, 10:51 AM
#16
JK Newbie
Join Date: May 2018
Location: Kelowna bc
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Terrible
I recently purchased the Teraflex slotted big brakes front and rear. I also included the master cylinder upgrade. I did the install myself. Including the bleeding, the job took me most of a full day.
Unfortunately, right out of the gate I noticed a pulsing of the brake pedal, as I was doing the break in procedure. Afterwards, I noticed a wobble with the steering wheel with higher speed breaking.
A quick trip to the internets, revealed a warped front rotor as the likely culprit. I emailed Teraflex, about the problem and ordered new front rotors and pads at the same time.
I just finished installing the new front rotors and pads and all is good. I can't comment on performance yet, as I want to do a very slow and proper break in. However, the pulsing and wobbling is gone.
Mark at Teraflex emailed me back and promised to reimburse me for the the replacements. I have no complaints for such excellent customer service.
Unfortunately, right out of the gate I noticed a pulsing of the brake pedal, as I was doing the break in procedure. Afterwards, I noticed a wobble with the steering wheel with higher speed breaking.
A quick trip to the internets, revealed a warped front rotor as the likely culprit. I emailed Teraflex, about the problem and ordered new front rotors and pads at the same time.
I just finished installing the new front rotors and pads and all is good. I can't comment on performance yet, as I want to do a very slow and proper break in. However, the pulsing and wobbling is gone.
Mark at Teraflex emailed me back and promised to reimburse me for the the replacements. I have no complaints for such excellent customer service.