Should shocks need replaced after less than two years???
03-15-2011, 06:53 PM
#11
JK Junkie
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Originally Posted by Saharaunlmtd
Well, one week and two emails later, still no response from Teraflex.
Have you tried PMing the TF rep here on the forum?
03-15-2011, 07:47 PM
#12
Sponsoring Manufacturer
03-23-2011, 03:37 PM
#15
JK Super Freak
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After Joe at Teraflex got word of this thread, he immediately emailed me to get my shipping address. Today two new Teraflex 9550's arrived at my house. I'm very impressed with how they stand behind their products. I didn't get asked the gauntlet of questions that some other companies would throw at you before a product would be replaced. In fact, I wasn't asked any questions. I will definitely order from teraflex again in the future.
03-23-2011, 05:30 PM
#16
JK Jedi Master
After Joe at Teraflex got word of this thread, he immediately emailed me to get my shipping address. Today two new Teraflex 9550's arrived at my house. I'm very impressed with how they stand behind their products. I didn't get asked the gauntlet of questions that some other companies would throw at you before a product would be replaced. In fact, I wasn't asked any questions. I will definitely order from teraflex again in the future.
03-23-2011, 05:57 PM
#17
JK Junkie
Originally Posted by mkjeep
Honestly, Joe at Teraflex and David at Northridge are 2 of the best guys I've ever delt with over the phone and forum. They WILL take care of you, as you've just found out.
03-23-2011, 08:55 PM
#18
JK Junkie
Originally Posted by TeraFlex
Sorry, did you send me the email? Those shocks have a lifetime warranty on them. TeraFlex will replace the shocks .