SilverBullet24k

I just purchase Rugged Ridge aluminum Pods and Step rear bumper for my 12 JK and having difficulties installing them. Does anybody have this bumper? The major issue I have is the right bracket for the step is hitting the body every time going over a bump. When I took a look at the bracket it has rubbing on it. Has anybody else had this experience? I called Rugged Ridge, and they said they will get back to me after they talk to their engineers. This was a week ago and still no response. Worst customer service ever! Also, the left Pod right corner sticks up and won't lay flat on the rear bumper crossmember frame like the right pod.