Rough Country SS - Problem
#11
JK Super Freak
Join Date: Nov 2008
Location: Columbia SC
Posts: 1,116
Likes: 0
Received 0 Likes
on
0 Posts
Dude, let me tell you. I had the same problem with RC customer service about some springs for my CJ. They informed me that they knew of the problem, and have changed manufacterers which use a more stable metal and suggested that I buy a new set from them. I didn't think that I heard them right. I must have sounded stupid on the phone. Good luck with your SS.
#12
Sponsoring Manufacturer
I don't know how this is happening....do you guys have the names of people you talked to? This does not fit the model that we are trying to be. If I have guys that are not doing their job let me know. If nothing else I can promise you results and if I don't know the answer you can rest assured I will get it for ya. If you guys have questions please pm me or heck even call me direct. For the CJ guy I'm am going to assume that your leafs were out of warranty that is the only way anyone would ask you to buy a spring and I am sure even then it was at cost plus the problem wasn't with CJ springs it was with YJ springs. Now we did re-design by putting more arch in them since so many people are using CJ's for toys only. Sorry I am ranting a little bit, but this pisses me off....I work really hard to go above and beyond to help customers and when I get lumped into one persons bad experience it kills me.
#13
JK Freak
Join Date: Jan 2008
Location: Kuwait, Kuwait City
Posts: 846
Likes: 0
Received 0 Likes
on
0 Posts
I don't know how this is happening....do you guys have the names of people you talked to? This does not fit the model that we are trying to be. If I have guys that are not doing their job let me know. If nothing else I can promise you results and if I don't know the answer you can rest assured I will get it for ya. If you guys have questions please pm me or heck even call me direct. For the CJ guy I'm am going to assume that your leafs were out of warranty that is the only way anyone would ask you to buy a spring and I am sure even then it was at cost plus the problem wasn't with CJ springs it was with YJ springs. Now we did re-design by putting more arch in them since so many people are using CJ's for toys only. Sorry I am ranting a little bit, but this pisses me off....I work really hard to go above and beyond to help customers and when I get lumped into one persons bad experience it kills me.