Rough Country 2.2 Shock BROKEN!!
#11
JK Super Freak
Join Date: Sep 2007
Location: Hamilton, Ontario
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I am not too sure if they should cover it as it was used when you bought it. Most of the time the warranty on products is only covered for the original owner. I just bought a Blackberry Torch used and it's only covered for the 1st owner.
It sucks that it happened but they could say that it was blown before you put it on or dropped and had a damage prior to it being installed.
Just my 2 cents.
It sucks that it happened but they could say that it was blown before you put it on or dropped and had a damage prior to it being installed.
Just my 2 cents.
#12
JK Enthusiast
Join Date: Aug 2009
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More likely that you damaged it either when you installed it or you hit something that caused the top mount to break.
#13
JK Freak
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Join Date: Dec 2007
Location: New York
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Looking at the shock, I see the bottom is still attached to the vehicle mount and the top eyelet is complete. The shock did not fail. Your top mount failed. Then while you were driving 65 mph, you beat the snot out of it and the rubber insert/ bushing was ripped out by the road surface. How is that Rough Country's fault?
More likely that you damaged it either when you installed it or you hit something that caused the top mount to break.
More likely that you damaged it either when you installed it or you hit something that caused the top mount to break.
How is any of this not RC's fault? With RC, you definitely get what you pay for.
Whatever the case, I moved up to TF/Bilstein and I couldnt be any happier.
Cody- sucks that it happened to you too :(
#14
JK Newbie
Join Date: Feb 2010
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I had all four shocks go out on me within 2 months of running their shocks, I guess I recieved a bad batch, they did replace them, however they are sitting in my garage collecting dust. I went back to running Rancho's 9000's --good old faithful. Still running their springs though...
#16
JK Enthusiast
Join Date: Apr 2009
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I've been pretty rough on my RC 2.2's and have had 2 failures.. two started leaking.. and both times RC said no problem.. and shipped it out. They just asked for a picture of the busted shock. That sucks bro..