New wheels arrive damaged
#1
JK Newbie
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Join Date: Jul 2015
Location: Manchester, New Hampshire
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New wheels arrive damaged
I had a set of 5 wheels delivered to the shop installing my lift next week. 2 out of the 5 arrived damaged. One had a small dimple that will not be too noticible when mounted but the other was gouged . Hopefully mrwheeldeal can get Fuel Offroad to replace it quickly. I have to give UPS credit for once the packaging did not look too bad.
#2
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Join Date: Aug 2014
Location: Gastonia, NC
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While I would be aggravated I'm not sure I'd worry about the damage. Just touch it up. If you wheel even a mild trail you'll end up with the lips of the wheels getting scuffed/chipped. My wheels look pretty rough. I just take the dremel tool to them and smooth them out. Little touch up paint.
If you don't intend on playing on the rocks then definitely let them send you replacements.
Good luck!
If you don't intend on playing on the rocks then definitely let them send you replacements.
Good luck!
#4
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Were you buying blemished wheels in the first place? If not, you should be expecting wheels in brand-new condition. If Fuel does not know how to properly ship their wheels it's not your fault, they should fix their mistake.
#5
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The wheels were new condition. I'm giving them the chance to make it right before bashing anyone. Chris from Mrwheeldeal.com sounds genuine as he is trying to get it resolved. I would not have minded as much if I had more time to get it resolved. I've been waiting weeks to get the Jeep in for the Rock Krawler lift to be installed. My appointment is next Wednesday. I had the wheels shipped directly to the shop & they found the dimple. I took a ride up to the shop & we opened the rest of the boxes together. That's when I lost my sh*t as we took off the protective foam ring to find a gouged wheel.