Kudos to Rockhard
#1
Kudos to Rockhard
Just wanted to share a recent experience I had with this company. Several months ago I started gathering the parts I needed to start making my "sport/bolt-in" cage for the JK. I started ordering Rockhard's collars and through no mistake of theirs, I ordered the wrong size. Doh! Seeing as this was months ago, I didn't realize my error until I started to actually start to work on my project. Noticing that I had the wrong size, I contacted them and told them my story. Extremely understanding, they said no problem and would ship me out the correct size. I thought they weren't going to ship the new ones until they had received the the "wrong"ones. My mistake. Two days later I received the correct ones, no payment necessary,and I shipped the other ones back. This is the kind of customer service that should be noted and recognized. Thanks RockHard and Kudos.