Highrock 4x4 bumper/carrier delivered damaged!
12-24-2011, 06:48 PM
#1
JK Enthusiast
Thread Starter
Join Date: Oct 2011
Location: Ft worth, tx
Posts: 180
Likes: 0
Received 0 Likes
on
0 Posts
Highrock 4x4 bumper/carrier delivered damaged!
The threads on the spindle are trashed...by the looks of the cardboard patch job that was done to the box, I'm Assuming the bumper was dropped at some point BEFORE it left Morris 4x4. The top 2 threads were bent downward and some other threads look like they were grinded on??? I didn't notice this until after I mounted the bumper, which was a pain in the ass to do myself,
Anyone have experience with bestop customer service or Morris 4x4? Morris was good to work with ordering the bumper so I'm hoping they'll find a way to work this out. These bumpers are on backorder though :(. What to do, what to do????
Anyone have experience with bestop customer service or Morris 4x4? Morris was good to work with ordering the bumper so I'm hoping they'll find a way to work this out. These bumpers are on backorder though :(. What to do, what to do????
01-05-2012, 03:45 PM
#5
JK Newbie
Join Date: Oct 2011
Location: Tucson, AZ
Posts: 25
Likes: 0
Received 0 Likes
on
0 Posts
That's good news
Glad to hear you don't have to wait too much longer, I'm sure it was quite a while in the first place.
I'm expecting to receive mine the ends of the month.
Hopefully no problems.
I'm expecting to receive mine the ends of the month.
Hopefully no problems.
01-05-2012, 04:29 PM
#6
JK Enthusiast
Join Date: Aug 2008
Location: North, GA
Posts: 161
Likes: 0
Received 0 Likes
on
0 Posts
....just curiosity....did you contact the seller and they handled it and told you another one was coming your way or did you contact the manufacturer directly? Did they ask that you ship back the first bumper first or what about that?
01-05-2012, 06:27 PM
#7
JK Enthusiast
Thread Starter
Join Date: Oct 2011
Location: Ft worth, tx
Posts: 180
Likes: 0
Received 0 Likes
on
0 Posts
I contacted the seller, they asked for pics and sent them to bestop. Bestop said they would replace the bumper under warranty and would ship it directly to me. Since the old bumper is damaged and being replaced under warranty they aren't making me send it back. Which means a little reworking of the spindle threads and it'll be up for sale!
Trending Topics
01-05-2012, 06:46 PM
#8
JK Newbie
Join Date: Apr 2011
Location: Buzzards Bay, Ma
Posts: 41
Likes: 0
Received 0 Likes
on
0 Posts
damaged bumper?
The bumper is for JK? is this a full lenght bumper? are there fog light cut outs? do you have the stinger bar with it? how much???? please sned me a PM with price and pics!!! i'm in Lake Charles LA.
01-06-2012, 08:01 AM
#9
JK Enthusiast
Thread Starter
Join Date: Oct 2011
Location: Ft worth, tx
Posts: 180
Likes: 0
Received 0 Likes
on
0 Posts
Originally Posted by Joe G
The bumper is for JK? is this a full lenght bumper? are there fog light cut outs? do you have the stinger bar with it? how much???? please sned me a PM with price and pics!!! i'm in Lake Charles LA.
