Dealer Just Restricted my Lifetime Powertrain warranty
#1
JK Enthusiast
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Dealer Just Restricted my Lifetime Powertrain warranty
This is amazing. I brought in my 08 for an oil leak and they said they will fix it under warranty but from this point forward my Jeep will be flagged for what they call an "engine restriction". Since I perform my own oil changes they said they have no way of knowing if proper maintenance was performed and are not satisfied whether or not the engine internals are trash. Gimme a break..
#3
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I have receipts for the oil but how do I prove I performed the oil change. This is a BS way for them to get out of the lifetime warranty...
#4
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I would guess with your receipts it should be on them to prove the oil WASN'T changed in your jeep.
I would try a different dealer. I'm sure they get reimbursed from chrysler for lifetime warranty work any way. They probably just want to bill you and chrysler both for future repairs.
I would try a different dealer. I'm sure they get reimbursed from chrysler for lifetime warranty work any way. They probably just want to bill you and chrysler both for future repairs.
#5
JK Super Freak
I would tell them to suck one and call Jeep.
#6
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I would guess with your receipts it should be on them to prove the oil WASN'T changed in your jeep.
I would try a different dealer. I'm sure they get reimbursed from chrysler for lifetime warranty work any way. They probably just want to bill you and chrysler both for future repairs.
I would try a different dealer. I'm sure they get reimbursed from chrysler for lifetime warranty work any way. They probably just want to bill you and chrysler both for future repairs.
#7
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They have to show that you did not perform services properly... they can't cut your warranty just because they can't PROVE that you did. Doesn't work that way.
This should be a pretty easy fight, and you should change dealers.
Google magnussen moss act btw... good info on this.
This should be a pretty easy fight, and you should change dealers.
Google magnussen moss act btw... good info on this.
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#8
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They have to show that you did not perform services properly... they can't cut your warranty just because they can't PROVE that you did. Doesn't work that way.
This should be a pretty easy fight, and you should change dealers.
Google magnussen moss act btw... good info on this.
This should be a pretty easy fight, and you should change dealers.
Google magnussen moss act btw... good info on this.
#9
JK Super Freak
If they've already flagged your VIN in their vehicle information system, going to another dealer won't help. You need to get on the line with Chrysler, stat and have them work with the dealership to investigate the reason for flagging. Make sure you've got your ducks in a row in terms of receipts and mileage. The burden of proof is really on "them".
Are we getting the whole story from you, or did something else happen, did you really piss someone off at the dealer, etc? It takes work to flag a VIN, and it creates quite a mess with the customer when they do it. I can't imagine a service writer wanting to create more work, or have even more irate customers, just because he/she felt like being a dick to you without cause.
Are we getting the whole story from you, or did something else happen, did you really piss someone off at the dealer, etc? It takes work to flag a VIN, and it creates quite a mess with the customer when they do it. I can't imagine a service writer wanting to create more work, or have even more irate customers, just because he/she felt like being a dick to you without cause.
#10
Ask to speak with the dealership's general manager. Then inform him that you've added his business to your "never purchase a vehicle from again list" due to it's violation of federal law.