Ball Joints bad after 1500 miles?!
03-29-2015, 02:47 PM
#22
JK Junkie
I'd rather just play it safe and go with Moog this time around. The thing is, yeah, the warranty is great as far as getting a free replacement but it doesn't cover labor. I'm not willing to take the chance of them failing in another 1500 miles then having to shell out a few hundred on labor again. I'd rather just get a refund, which hopefully is possible.
03-29-2015, 03:14 PM
#23
JK Jedi Master
A lot of folks misunderstand what lifetime warranty legally means: Nothing. The term you want is unlimited warranty. That has a legal definition. Lifetime warranty may mean for the life of the product. Brake pads are warranted against defects until they are worn down. You don't walk into O'Reilly's and get a new set free just because they were lifetime warrantied (as I witnessed just a few months ago when one misinformed consumer learned the truth). Limited and Unlimited Warranty: These terms have legal definitions. Everything else is marketing speak...
http://www.lifetimewarrantymyths.com/#2865
http://www.lifetimewarrantymyths.com/#2865
03-29-2015, 06:29 PM
#25
JK Enthusiast
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So like many of you all I buy tons of stuff from northridge4x4 and have ran into a alot of problems with products etc. David is a stand up guy and always made it right and then some.
I runs lot of synergy products, as for the ball joints alot of people have had problems with premature failure and most likely will continue to happen.
I had a new set go bad within the first 12 months. Synergy will honor the warranty after they review the claim/inspect the ball joints.
I still continue to run their ball joints for now.. depending how long my new set lasts I might switch to alloy. Only because if have to changed them every 2 years it will be cheaper.
***also, synergy told me they all come pre-greased. How do I know? For the life of me I can't get the zerks to take grease with my rcvs.
If you decide to change the ball joints yourself PLEASE get the right tools/press and adapters. Life will be that much easier.
I runs lot of synergy products, as for the ball joints alot of people have had problems with premature failure and most likely will continue to happen.
I had a new set go bad within the first 12 months. Synergy will honor the warranty after they review the claim/inspect the ball joints.
I still continue to run their ball joints for now.. depending how long my new set lasts I might switch to alloy. Only because if have to changed them every 2 years it will be cheaper.
***also, synergy told me they all come pre-greased. How do I know? For the life of me I can't get the zerks to take grease with my rcvs.
If you decide to change the ball joints yourself PLEASE get the right tools/press and adapters. Life will be that much easier.
03-30-2015, 08:04 AM
#27
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Measured the amount of play this morning, about a 1/16th of an inch on the top and bottom with no side to side movement (that I could see). Spoke to Northridge and was told that they are perfectly fine and its nothing to worry about. Going to try and see if I can get a second opinion from another local shop, just to make sure.
03-30-2015, 08:14 AM
#28
JK Jedi Master
Measured the amount of play this morning, about a 1/16th of an inch on the top and bottom with no side to side movement (that I could see). Spoke to Northridge and was told that they are perfectly fine and its nothing to worry about. Going to try and see if I can get a second opinion from another local shop, just to make sure.
Have them measured with a dial indicator since warranty coverage often depends on "splitting hairs".
03-30-2015, 10:55 AM
#30
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Well this sucks, i just got my synergy ball joints from Northridge4x4 last week. What would you guys recommend doing, i haven't installed them yet. Should i take my chance and put them in? try sendIng them back to Northridge? (Will they take them back?) Another thing i noticed they are knurled. I think it was the teraflex video they advised against using knurled unless you had a sloppy fit or if knurled was previously used.