Another broken axle...
#21
They're still waiting on DC for the axle. I've already exceeded the "time in shop" requirement for state lemon law. I don't want the hassle of all that mess if I can avoid it and be satisfied. Plus the 2008's don't have 4.10 gears
#22
They said the axle's toast. I'd be fine w/ an aftermarket part but Jeep won't go for it. I'd even consider just buying upgraded axles but the caster's still messed up from the last axle job that was done on that Jeep and I want to get that taken care of before I start installing aftermarket parts.
#23
Now the other one went today!
SO did some off raod on the way back from work today, heard the front drivers side go click when in 4-lo. Came home safely and sure enough the u-joint cap one is gone.
Question: is it safe to drive this way in 2-wd? U-joint still there but missing a cap.
Question: can I just put a new u-joint in or will I need the entire assembly?
Thanks,
Question: is it safe to drive this way in 2-wd? U-joint still there but missing a cap.
Question: can I just put a new u-joint in or will I need the entire assembly?
Thanks,
#24
They said the axle's toast. I'd be fine w/ an aftermarket part but Jeep won't go for it. I'd even consider just buying upgraded axles but the caster's still messed up from the last axle job that was done on that Jeep and I want to get that taken care of before I start installing aftermarket parts.
#25
SO did some off raod on the way back from work today, heard the front drivers side go click when in 4-lo. Came home safely and sure enough the u-joint cap one is gone.
Question: is it safe to drive this way in 2-wd? U-joint still there but missing a cap.
Question: can I just put a new u-joint in or will I need the entire assembly?
Thanks,
Question: is it safe to drive this way in 2-wd? U-joint still there but missing a cap.
Question: can I just put a new u-joint in or will I need the entire assembly?
Thanks,
#26
I picked it up on Saturday from Hoover Jeep in Charleston, SC.
I could not be more satisfied with the service that I received from Hoover's service department in how they handled things. I was 350 miles from home at about the close of the business day when this happened. It's clearly apparent to me that Hoover's service department meant to do what was right and not just what was required.
There are two aspects of customer satisfaction when product failures occur: there's the aspect of the failure, and there's the aspect of how it's handled by the manufacturer. As of right now, I may be more satisfied with my Jeep, even after the axle failed, because of how the situation was handled by Hoover+Chrysler.
I could not be more satisfied with the service that I received from Hoover's service department in how they handled things. I was 350 miles from home at about the close of the business day when this happened. It's clearly apparent to me that Hoover's service department meant to do what was right and not just what was required.
There are two aspects of customer satisfaction when product failures occur: there's the aspect of the failure, and there's the aspect of how it's handled by the manufacturer. As of right now, I may be more satisfied with my Jeep, even after the axle failed, because of how the situation was handled by Hoover+Chrysler.
#27
#28
I picked it up on Saturday from Hoover Jeep in Charleston, SC.
I could not be more satisfied with the service that I received from Hoover's service department in how they handled things. I was 350 miles from home at about the close of the business day when this happened. It's clearly apparent to me that Hoover's service department meant to do what was right and not just what was required.
There are two aspects of customer satisfaction when product failures occur: there's the aspect of the failure, and there's the aspect of how it's handled by the manufacturer. As of right now, I may be more satisfied with my Jeep, even after the axle failed, because of how the situation was handled by Hoover+Chrysler.
I could not be more satisfied with the service that I received from Hoover's service department in how they handled things. I was 350 miles from home at about the close of the business day when this happened. It's clearly apparent to me that Hoover's service department meant to do what was right and not just what was required.
There are two aspects of customer satisfaction when product failures occur: there's the aspect of the failure, and there's the aspect of how it's handled by the manufacturer. As of right now, I may be more satisfied with my Jeep, even after the axle failed, because of how the situation was handled by Hoover+Chrysler.
#30