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Warranty voids

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Old 08-22-2009 | 05:38 PM
  #11  
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as far as warranty goes you don't think they can't prove that a 35" tire overworked the tranny and void the warranty on that? thats the biggest concern for warranty the motor and tranny.
Old 08-22-2009 | 08:18 PM
  #12  
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Originally Posted by jonboy
as far as warranty goes you don't think they can't prove that a 35" tire overworked the tranny and void the warranty on that? thats the biggest concern for warranty the motor and tranny.
I didn't say that. I said they HAD to prove it. They can't just "say" the bigger tires did it. They have to prove it. I'm tellin you, that's what the law says.
Old 08-22-2009 | 08:20 PM
  #13  
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Originally Posted by planman
No, I really doubt it.

The extra load from running 35" tires on the tranny and engine would be less than towing at capacity on a daily basis.
Exactly right. Axles would be my first concern...but then if I was running 35" and up I would have good axles anyway. I'm running 265s and I still plan to get good axles.
Old 08-22-2009 | 09:55 PM
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Originally Posted by RedneckJeep
I didn't say that. I said they HAD to prove it. They can't just "say" the bigger tires did it. They have to prove it. I'm tellin you, that's what the law says.
I used to work for a dealer so im going to give my input on this. I understand that the "law" says they have to prove it, but If the district manager decides to cancel your warranty(and he CAN do it)its going to cost you a whole lot more in lawyer fees and time to reverse the decision than what it would cost to fix what ever is broke.

I'll give you an example. One of our VERY good customers had recently purchased a used Ram 3500 dually that had been lifted 8 inches and 22.5 semi wheels and tires installed. The district service rep from Chrysler just happend to be there the day he brings it in for service. The guy sees the truck sitting outside from the other side of the shop and nearly sprints over too it while dialing on his cell phone. He gives the vin number to who ever was on the other line and walks back into the shop shakin his head.

I ran the vin later that day after he left and guess what shows up. COMPLETE vehicle restriction which means basicly no warranty what so ever. Could he fight it? Sure but I garanty chrysler has alot deeper pockets than the average joe.

The main thing here is that if you got a good size lift and over 33" tires and are expecting warranty coverage on the drivetrain you need to absolutely kiss the dealerships ass the vehicle is at. If it goes to the DM your in for a long hard battle. Those guys are hard asses to say the least especialy with the way things are now.

Personaly after installing the 35's and the lift this coming monday I dont expect any warranty on the drivetrain. I just feel like if you choose to modify your vehicle WELL beyond factory specs you have to realize that you probly have voided your warranty on the drivetrain parts
Old 08-23-2009 | 05:01 AM
  #15  
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Originally Posted by srtklr
I used to work for a dealer so im going to give my input on this. I understand that the "law" says they have to prove it, but If the district manager decides to cancel your warranty(and he CAN do it)its going to cost you a whole lot more in lawyer fees and time to reverse the decision than what it would cost to fix what ever is broke.

I'll give you an example. One of our VERY good customers had recently purchased a used Ram 3500 dually that had been lifted 8 inches and 22.5 semi wheels and tires installed. The district service rep from Chrysler just happend to be there the day he brings it in for service. The guy sees the truck sitting outside from the other side of the shop and nearly sprints over too it while dialing on his cell phone. He gives the vin number to who ever was on the other line and walks back into the shop shakin his head.

I ran the vin later that day after he left and guess what shows up. COMPLETE vehicle restriction which means basicly no warranty what so ever. Could he fight it? Sure but I garanty chrysler has alot deeper pockets than the average joe.

The main thing here is that if you got a good size lift and over 33" tires and are expecting warranty coverage on the drivetrain you need to absolutely kiss the dealerships ass the vehicle is at. If it goes to the DM your in for a long hard battle. Those guys are hard asses to say the least especialy with the way things are now.

Personaly after installing the 35's and the lift this coming monday I dont expect any warranty on the drivetrain. I just feel like if you choose to modify your vehicle WELL beyond factory specs you have to realize that you probly have voided your warranty on the drivetrain parts
I've been a dealership mechanic for over thirty years. Factory reps get too big for their britches. I've seen it happen a LOT.....and EVERYTIME, they LOSE. The Magnusun Moss Warranty Act is protection against such tactics and they know it. They're just gambling that the consumer does not. It does not matter what some hot shot rep says. What matters is what the JUDGE says. In other words, the law. If any factory rep tries to void someones warranty, it's illegal. Consumers have rights, and they cannot be taken away at will by some moron that doesn't know the law. Why do you think the gubmint even agreed to continue warranty coverage with GM and Chrysler? Because under the law, they HAVE to, that's why. They knew damn well how many law suits they were setting themselves up for if they tried to discontinue warranty coverage. These warranties are pretty much iron clad. With the only exceptions already spoken about, they cannot be cancelled. Anyone tells you different, they are wrong. It's simple as that. So, yes that guy with the 3500 could fight and WIN. They cannot void warranty coverage for parts failures that have not happened yet. How frikkin stupid does that sound? That "district rep" needs an education followed by an ass kickin. He's an idiot and he broke the law. It's people like him.....and you spreadin this nonsense that make people afraid to fight. Consumers have way more rights than this. If I were you, I'd start by reading the MM Warranty Act.

Last edited by RedneckJeep; 08-23-2009 at 05:04 AM.
Old 08-23-2009 | 08:11 AM
  #16  
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Originally Posted by jonboy
as far as warranty goes you don't think they can't prove that a 35" tire overworked the tranny and void the warranty on that? thats the biggest concern for warranty the motor and tranny.
Instead of repeating myself, see Post #2 in this thread. I have a 4" lift, 5.13 gears, 35" BFG KM2 tires, and tow a 3500# trailer. I burned up the transmission. When I went to the dealer, we talked about how the 5.13 gears more than offset the bigger tires, and the lift had zero to do with the transmission. New transmission 100% covered by warranty.

Crap, I repeated myself anyway!
Old 08-23-2009 | 08:22 AM
  #17  
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Originally Posted by RedneckJeep
I've been a dealership mechanic for over thirty years. Factory reps get too big for their britches. I've seen it happen a LOT.....and EVERYTIME, they LOSE. The Magnusun Moss Warranty Act is protection against such tactics and they know it. They're just gambling that the consumer does not. It does not matter what some hot shot rep says. What matters is what the JUDGE says. In other words, the law. If any factory rep tries to void someones warranty, it's illegal. Consumers have rights, and they cannot be taken away at will by some moron that doesn't know the law. Why do you think the gubmint even agreed to continue warranty coverage with GM and Chrysler? Because under the law, they HAVE to, that's why. They knew damn well how many law suits they were setting themselves up for if they tried to discontinue warranty coverage. These warranties are pretty much iron clad. With the only exceptions already spoken about, they cannot be cancelled. Anyone tells you different, they are wrong. It's simple as that. So, yes that guy with the 3500 could fight and WIN. They cannot void warranty coverage for parts failures that have not happened yet. How frikkin stupid does that sound? That "district rep" needs an education followed by an ass kickin. He's an idiot and he broke the law. It's people like him.....and you spreadin this nonsense that make people afraid to fight. Consumers have way more rights than this. If I were you, I'd start by reading the MM Warranty Act.
First off this I am not spreading nonsense. There are ways to get things covered and ways to fight to get things covered. Its people like you that go into a dealership half cocked spouting off legal mumbo jumbo to the service advisors and managers who could give a crap less that are going to have a hard time getting ANYTHING covered under warranty. Thats not the way to go about it TRUST me. And I know the MM all too well. Ive been a service advisor, warranty clerk, and service manager at a dealership so I've seen this stuff happen first hand.

My point is that yes you can "fight it in court", but how much time and money are you willing to spend to get something covered under a warranty? If a repair goes to a district rep(no matter how much of a moron-dick he is)it is going to be a fight. The key is to NOT let it go to the district rep. Find a service department that is understanding and mod friendly. Doesnt it make more sense to avoid the fight all together even if you might win? And if your like me and there isnt a mod friendly dealer any where near you, you have to make the choice that either you have pretty much lost most of your warranty with a big lift and tires or your going to spend all your vacation days in court trying to get something covered. Personaly Id rather just fix it myself with better parts and avoid the hassle and lost time and money.

And I can garanty you that if the guy with the 3500 with the mega lift and huge tires and wheel spacers, complete exhaust wth no cats, complete bully dog programer wired in turned up to the max with methenal injection goes to court the judge is going to agree that he has cut and hacked his way through the vehicle enough that he has lost his warranty. Do you think most judges have any clue about cars? Fat chance. All its going to take is a few pics of this thing along side of a normal 3500 and a slick talking $500 hr chrysler lawyer and his warranty is history.

Call me a pesimist but I have no faith in our judicial system. Its all about whos got the most money. And while I do ok for myself I'm no match for a major corp. like Chrysler. Maybe you're different....
Old 08-23-2009 | 09:07 AM
  #18  
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that's the truth. I chuckle every time I hear someone spout off the MM act.
Old 08-26-2009 | 06:43 AM
  #19  
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I was told my peeling paint from the hinges was not covered because I removed my doors.
Should I get that in writing? The paint peeled cause I WASHED IT at a car wash with pressure washer.
Old 08-26-2009 | 09:22 AM
  #20  
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Originally Posted by Hitch Buddy
I was told my peeling paint from the hinges was not covered because I removed my doors.
Should I get that in writing? The paint peeled cause I WASHED IT at a car wash with pressure washer.
Clearly the Jeep is not meant to be washed. I thought that was just "common knowledge!!



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