Tom woods sucks
#21
JK Super Freak
Originally Posted by ms5490renegade
Called again. No call back. Customer service Atleast warrants a call back. The clock is ticking. I almost lost my job over yesterday
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#22
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#23
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Tom woods basically told me his driveshaft could never be faulty and i can go screw My self. So much for customer service. Even an offer of help would have sufficed at this point
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#25
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My clicking stock front driveshaft wouldn't make it very far.
Tom woods basically told me his driveshaft could never be faulty and i can go screw My self. So much for customer service. Even an offer of help would have sufficed at this point
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Tom woods basically told me his driveshaft could never be faulty and i can go screw My self. So much for customer service. Even an offer of help would have sufficed at this point
sent from a super duper awesome EVO 3D
Last edited by TeraFlex; 10-12-2011 at 08:58 AM.
#26
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#27
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My name is Matthew Scott. I've had some issues with your driveshaft. I heard you've been informed but I am not happy. Not one but 2 u joints didn't have any bearings in the caps, causing me to miss work and fork over $350 to get it all fixed. I need you to contact me ASAP to get this resolved.
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#28
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11:21am To: Matt Scott Cc: rusty@rustysoffroad.com Show details
Matthew:
I am aware of your claims and postings. I disagree with the factuality of many of your statements. I can assure you; all the universal joints had bearings in the caps. If this were not the case, we would not have been able to balance the drive shaft and you would have experienced a catastrophic failure within only a few miles.
Regarding not getting back to you;
On September 30 th , I did send you an E-mail on the subject. Had you taken me up on the offer, I am sure your drive shaft would have been back in your hands by now, and at no charge to you. A copy of the E-mail I sent to you is pasted in below.
I sincerely request that; in your postings, you tell the truth, the whole truth, and if posting any of my E-mail correspondences, you post them in their entirety.
From: Tom Wood [mailto:tom@tomscds.com]
Sent: Friday, September 30, 2011 2:05 PM
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Matthew:
I am aware of your claims and postings. I disagree with the factuality of many of your statements. I can assure you; all the universal joints had bearings in the caps. If this were not the case, we would not have been able to balance the drive shaft and you would have experienced a catastrophic failure within only a few miles.
Regarding not getting back to you;
On September 30 th , I did send you an E-mail on the subject. Had you taken me up on the offer, I am sure your drive shaft would have been back in your hands by now, and at no charge to you. A copy of the E-mail I sent to you is pasted in below.
I sincerely request that; in your postings, you tell the truth, the whole truth, and if posting any of my E-mail correspondences, you post them in their entirety.
From: Tom Wood [mailto:tom@tomscds.com]
Sent: Friday, September 30, 2011 2:05 PM
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#29
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I never received that email and when the guys from the forum stated you sent one to me I did not believe it. I can send you both u joints as well as the receipt and information of the techs that removed and installed new ujoints. I don't just fabricate things. I work in sales and I've seen all the bs before. If I have an issue due to my own fault, I wouldn't have ever brought it up
#30
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s difficult to imagine that of all the E-mail I sent that day, yours is the only one which was not delivered, and if it was not delivered, I did not get notice of a