Tom woods sucks
09-30-2011, 12:07 PM
#11
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Ahhh. Ok. I remember that thread now. Well as WOL said, TW does use cheapo u joints...Not really sure why, bc other than that they seem to have a decent product. I had them on my XJ and had to replace u joints every 6 months or so, and I'd just replace them with crap from NAPA.
Out of curiosity, any luck with calling them??
Out of curiosity, any luck with calling them??
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09-30-2011, 12:36 PM
#12
JK Jedi Master
I think part of the prob with his joints maybe from them being a off-centered type of design which increases vibration and the fact that he's got grease fitting on some of the caps.Not sure if grease would get to all the caps if some had it and others didn't. Now this is just what I've seen from the pics on his site. But if you make a u-joint that you know is gonna vibe more and don't put a tried and true way of greasing it, well, in my mind it's kinda like WTF?
09-30-2011, 12:58 PM
#13
JK Super Freak
09-30-2011, 01:53 PM
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09-30-2011, 02:51 PM
#16
JK Super Freak
No call. No surprise. There were no bearings in the upper joint. It was completely tapered from wear. I'm going to call them again tomorrow. If i find that the part numbers aren't from spicer, and they don't do anything, I'm taking them to court. I'm missing work now and this is unacceptable. I left 2 numbers and an email address and they still haven't attempted to contact me
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Is anything else broken besides the ujoint? A u-joint swap takes all of about 15 min once it's removed from the Jeep. Don't see why you can't drive it over $25 part. Do they advertise that they use spicer ujoints? I;ve always remembered Tom Woods using chinese junk ujoints.
A quick 30 second google search found me the answer.
[urlw.4xshaft.com/[/url]
“GOLD SEAL” Universal Joint
Long known for our high quality drive shafts, we are proud to announce the introduction of our name branded “GOLD SEAL” universal joint.
Most manufacturers offer a breakage guarantee of the universal joint. Break it and they will replace it free of charge. The problem is, usually the failure of the universal joint will damage the drive shaft and is not covered by their warranty. With Tom Wood's Custom Drive Shafts new “GOLD SEAL” universal joint, if the universal joint breaks, Tom Wood's Custom Drive Shafts will also **warranty** damage to the drive shaft (see warranty below)!
Using high industry test standards, these universal joints exceeded manufacturers’ load, life and strength requirements. The joint also features an easy access grease fitting.
We originally anticipated that we would only be offering this universal joint as part of a complete Tom Wood's drive shaft. There will be no up-charge for this universal joint and is a part of our continual efforts to improve the quality and value of our drive shafts. It's a pretty strong warranty and we want to make sure everything is as good as it can possibly be.
However due to popular demand we have reconsidered and offer the joint only at the following prices:
1310 series..................$20.00 each
1330 & 1350 series......$25.00 each
Please note that only the 1310 series will have the grease fitting in the bearing cap. 1330 & 1350 will have the grease fitting in the body of the cross.
**Gold Seal ™ Warranty**
Tom Wood’s Gold Seal Universal Joints are manufactured using the highest quality standards and are warranted to the original purchaser or recipient only. This warranty is non transferable.
The purchaser shall be responsible to determine all design and/or specification parameters and the suitability of any particular product for its intended use.
Coverage:
Tom Wood’s Gold Seal Universal Joints are warranted against breakage for the life of the universal joint.
All the universal joints in any covered drive shaft must be Tom Wood’s Gold Seal Universal Joints
Our liability for breakage which may occur during the life of the coverage period, will be to repair or replace the drive shaft only or to refund the purchase price of the universal joint, upon return of product.
This is the entire obligation of Tom Wood’s Custom Drive Shafts Inc. No other warranty is expressed or implied.
Some states do not allow the exclusion of incidental or consequential so the above limitations may not apply to you. This warranty gives you specific legal rights. You may also have other rights which vary from state to state.
Not covered in warranty:
Malfunctions due to improper installation, functional or design parameters, tampering or modification.
Incidental or consequential damages (with the exception of damage to the drive shaft).
Acts of God or accident.
Failures which may occur as a result of lack of maintenance or damaged mating components.
Freight expenses.
Modifications.
Any modification to the universal joint by anyone other than Tom Wood’s Custom Drive Shafts Inc. will void this warranty.
ww.4xshaft.com/Warranty_Standard.html[/url]
It is not mentioned anywhere on their site that they use Spicer ujoints. Hell it's right on the home page, gold seal ujoints.
Last edited by mkjeep; 09-30-2011 at 05:04 PM.
09-30-2011, 05:15 PM
#17
JK Jedi Master
Is anything else broken besides the ujoint? A u-joint swap takes all of about 15 min once it's removed from the Jeep. Don't see why you can't drive it over $25 part. Do they advertise that they use spicer ujoints? I;ve always remembered Tom Woods using chinese junk ujoints.
A quick 30 second google search found me the answer.
[urlw.4xshaft.com/[/url]
“GOLD SEAL” Universal Joint
Long known for our high quality drive shafts, we are proud to announce the introduction of our name branded “GOLD SEAL” universal joint.
Most manufacturers offer a breakage guarantee of the universal joint. Break it and they will replace it free of charge. The problem is, usually the failure of the universal joint will damage the drive shaft and is not covered by their warranty. With Tom Wood's Custom Drive Shafts new “GOLD SEAL” universal joint, if the universal joint breaks, Tom Wood's Custom Drive Shafts will also **warranty** damage to the drive shaft (see warranty below)!
Using high industry test standards, these universal joints exceeded manufacturers’ load, life and strength requirements. The joint also features an easy access grease fitting.
We originally anticipated that we would only be offering this universal joint as part of a complete Tom Wood's drive shaft. There will be no up-charge for this universal joint and is a part of our continual efforts to improve the quality and value of our drive shafts. It's a pretty strong warranty and we want to make sure everything is as good as it can possibly be.
However due to popular demand we have reconsidered and offer the joint only at the following prices:
1310 series..................$20.00 each
1330 & 1350 series......$25.00 each
Please note that only the 1310 series will have the grease fitting in the bearing cap. 1330 & 1350 will have the grease fitting in the body of the cross.
**Gold Seal ™ Warranty**
Tom Wood’s Gold Seal Universal Joints are manufactured using the highest quality standards and are warranted to the original purchaser or recipient only. This warranty is non transferable.
The purchaser shall be responsible to determine all design and/or specification parameters and the suitability of any particular product for its intended use.
Coverage:
Tom Wood’s Gold Seal Universal Joints are warranted against breakage for the life of the universal joint.
All the universal joints in any covered drive shaft must be Tom Wood’s Gold Seal Universal Joints
Our liability for breakage which may occur during the life of the coverage period, will be to repair or replace the drive shaft only or to refund the purchase price of the universal joint, upon return of product.
This is the entire obligation of Tom Wood’s Custom Drive Shafts Inc. No other warranty is expressed or implied.
Some states do not allow the exclusion of incidental or consequential so the above limitations may not apply to you. This warranty gives you specific legal rights. You may also have other rights which vary from state to state.
Not covered in warranty:
Malfunctions due to improper installation, functional or design parameters, tampering or modification.
Incidental or consequential damages (with the exception of damage to the drive shaft).
Acts of God or accident.
Failures which may occur as a result of lack of maintenance or damaged mating components.
Freight expenses.
Modifications.
Any modification to the universal joint by anyone other than Tom Wood’s Custom Drive Shafts Inc. will void this warranty.
ww.4xshaft.com/Warranty_Standard.html[/url]
It is not mentioned anywhere on their site that they use Spicer ujoints. Hell it's right on the home page, gold seal ujoints.
A quick 30 second google search found me the answer.
[urlw.4xshaft.com/[/url]
“GOLD SEAL” Universal Joint
Long known for our high quality drive shafts, we are proud to announce the introduction of our name branded “GOLD SEAL” universal joint.
Most manufacturers offer a breakage guarantee of the universal joint. Break it and they will replace it free of charge. The problem is, usually the failure of the universal joint will damage the drive shaft and is not covered by their warranty. With Tom Wood's Custom Drive Shafts new “GOLD SEAL” universal joint, if the universal joint breaks, Tom Wood's Custom Drive Shafts will also **warranty** damage to the drive shaft (see warranty below)!
Using high industry test standards, these universal joints exceeded manufacturers’ load, life and strength requirements. The joint also features an easy access grease fitting.
We originally anticipated that we would only be offering this universal joint as part of a complete Tom Wood's drive shaft. There will be no up-charge for this universal joint and is a part of our continual efforts to improve the quality and value of our drive shafts. It's a pretty strong warranty and we want to make sure everything is as good as it can possibly be.
However due to popular demand we have reconsidered and offer the joint only at the following prices:
1310 series..................$20.00 each
1330 & 1350 series......$25.00 each
Please note that only the 1310 series will have the grease fitting in the bearing cap. 1330 & 1350 will have the grease fitting in the body of the cross.
**Gold Seal ™ Warranty**
Tom Wood’s Gold Seal Universal Joints are manufactured using the highest quality standards and are warranted to the original purchaser or recipient only. This warranty is non transferable.
The purchaser shall be responsible to determine all design and/or specification parameters and the suitability of any particular product for its intended use.
Coverage:
Tom Wood’s Gold Seal Universal Joints are warranted against breakage for the life of the universal joint.
All the universal joints in any covered drive shaft must be Tom Wood’s Gold Seal Universal Joints
Our liability for breakage which may occur during the life of the coverage period, will be to repair or replace the drive shaft only or to refund the purchase price of the universal joint, upon return of product.
This is the entire obligation of Tom Wood’s Custom Drive Shafts Inc. No other warranty is expressed or implied.
Some states do not allow the exclusion of incidental or consequential so the above limitations may not apply to you. This warranty gives you specific legal rights. You may also have other rights which vary from state to state.
Not covered in warranty:
Malfunctions due to improper installation, functional or design parameters, tampering or modification.
Incidental or consequential damages (with the exception of damage to the drive shaft).
Acts of God or accident.
Failures which may occur as a result of lack of maintenance or damaged mating components.
Freight expenses.
Modifications.
Any modification to the universal joint by anyone other than Tom Wood’s Custom Drive Shafts Inc. will void this warranty.
ww.4xshaft.com/Warranty_Standard.html[/url]
It is not mentioned anywhere on their site that they use Spicer ujoints. Hell it's right on the home page, gold seal ujoints.
I think the problem would be if he requested spicer joints, charged for them and recieved something else. Also, it seems from the warranty info that his shaft is only covered with the joints if running just gold seals.
Soooo, if he didn't request spicers and got the gold seals, joints and if any damage to shaft would be covered. Don't know what his policy is for any other joints but it seems that using another joint voids the warranty on the entire shaft.
Either way, hope he gets it covered, seems like Tom Woods takes care of his customers if probs arise from what I've seen.
10-01-2011, 12:06 PM
#18
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Called again. No call back. Customer service Atleast warrants a call back. The clock is ticking. I almost lost my job over yesterday
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10-01-2011, 12:14 PM
#19
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It sucks about the drive shaft, but is there no other way for you to get to work? Or do you use your jeep for work. Take a cab or the bus if its available.
I've heard a lot of good things about Coast drive shafts.
I've heard a lot of good things about Coast drive shafts.
10-01-2011, 04:54 PM
#20
JK Junkie
The magic word is "BREAKS". Bad needle bearings are NOT breakage, they would be considered WEAR. If the spider split or cracked in half and then caused driveshaft failure that would be "breakage". Pinion angle being incorrect is most likely the cause of your woes. Needle bearing rotation is CRITICAL to u-joint life. NO rotation is bad (no pinion angle), slight rotation is very good (recommended pinion angle), TOO MUCH rotation is terrible (too much pinion angle). If your pinion angle is too great the needle bearings will NOT survive the spin forces and the pressures and heat generated. A SPICER u-joint won't survive too much pinion angle, much less the Chinese joints. A lift kit requires pinion angle adjustment for realistic u-joint life. Many shops don't understand this requirement which leaves many owners thinking that their u-joints are defective when the real problem is incorrect set-up.