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Quadratec Problems

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Old 02-04-2008, 03:46 PM
  #21  
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If you ordered it using a Visa or Master card Call them. Tell them what has happened. Visa and Master card have lawyers for just the is situation.

Sam.
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Old 02-04-2008, 03:46 PM
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Quadratec is A OK They have never messed up an order for me. One other company has never got an order right yet!
Last edited by JK Hunter Howdy; 02-04-2008 at 03:50 PM.
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Old 02-04-2008, 05:14 PM
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Q-tec sent me the wrong discos and I e-mailed them and they made it all right! I appreciated the quick fix. They also e-mailed me a UPS return label and sent me the right parts before I sent the old ones back. You can trust them.
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Old 02-04-2008, 05:18 PM
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Hopefully everything works out for ya man
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Old 02-04-2008, 08:31 PM
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I'm glad to hear they fixed everything for you. I ordered mine last monday, they said the bar is on backorder. can you post some pics when you have it installed.
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Old 02-05-2008, 03:14 AM
  #26  
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Originally Posted by RiderPride
Well Quadratec replied to me, and they are shipping a new one out to me today, and are reimbursing me for the return shipping. Shit happens but they are dealing with it so I am happy.
Glad to hear they are making it right for you.
Looks to me as if it was returned and somehow it got by thier QA people during restocking.
I've ordered quite few things from Quad, and have nothing but praise for them. Always got prompt service and good parts.
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Old 02-05-2008, 08:03 AM
  #27  
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I have always had great service from them.
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Old 02-05-2008, 08:17 AM
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i LOVE to hear of good customer service as it is so rare these days

Mistakes are inevitable with the inventory these places have...
poor customer service doesn't have to be. glad to hear you are all squared away
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