Mopar Lift will NOT void warranty
06-08-2011, 06:07 PM
#1
JK Freak
Thread Starter
Mopar Lift will NOT void warranty
I know this will make some angry (those who insist mopar lifts void waranty) but I have it in writing from dealer service manager 
The installation of Mopar accessories has no impact on the vehicle warranty. Mopar accessories also carry the 3year 36,000 mile warranty.
Thanks
xxxxxxxxxx
From: xxxxxxxxxxx
Sent: Wednesday, June 08, 2011 3:21 PM
To: xxxxxxxxxxxx
Subject: Re: Welcome from the xxxxxxxx Service Department
Thanks for the quote xxxxx. Can you address my primary question about the vehicle warranty retention as well?
Thanks
xxxxxxx
From: xxxxxxxxxxxxxxx
To: xxxxxxxxxxxxxx
Sent: Tuesday, June 7, 2011 4:49 PM
Subject: RE: Welcome from the xxxxxxxxxxxxx Service Department
Hi Mr. xxxx,
The quote for your requested lift kit..Parts and labor $2.050.00 plus tax. This is for the non performance kit.
Bilstein high performance lift kit is an additional $260.00.
I would need your Wrangler for two business days.
Thanks,
xxxxxxxx
From: xxxxxxxxxxxxx
Sent: Tuesday, June 07, 2011 11:14 AM
To: xxxxxxxxxxxxxx
Subject: Re: Welcome from the xxxxxxxxxx Service Department
xxxxxxxxxx,
I am writing in hope you can respond with an answer. I did not get much help from the service tech or the warranty person on the question I have regarding my 2011 Wrangler.
I would like to have your dealership add the 2inch Mopar lift to my 2011 Wrangler I purchased at xxxxxxxxxxxxxxx. Since the lift is sold by Chrysler and installed by a Chrysler dealer, I would expect I should not have any problems with any warranty work.
Please confirm that this is the case and give me a quote on the 2inch lift total cost installed.
Thank you for your time
xxxxxxxx
Thanks
xxxxxxxxxx
From: xxxxxxxxxxx
Sent: Wednesday, June 08, 2011 3:21 PM
To: xxxxxxxxxxxx
Subject: Re: Welcome from the xxxxxxxx Service Department
Thanks for the quote xxxxx. Can you address my primary question about the vehicle warranty retention as well?
Thanks
xxxxxxx
From: xxxxxxxxxxxxxxx
To: xxxxxxxxxxxxxx
Sent: Tuesday, June 7, 2011 4:49 PM
Subject: RE: Welcome from the xxxxxxxxxxxxx Service Department
Hi Mr. xxxx,
The quote for your requested lift kit..Parts and labor $2.050.00 plus tax. This is for the non performance kit.
Bilstein high performance lift kit is an additional $260.00.
I would need your Wrangler for two business days.
Thanks,
xxxxxxxx
From: xxxxxxxxxxxxx
Sent: Tuesday, June 07, 2011 11:14 AM
To: xxxxxxxxxxxxxx
Subject: Re: Welcome from the xxxxxxxxxx Service Department
xxxxxxxxxx,
I am writing in hope you can respond with an answer. I did not get much help from the service tech or the warranty person on the question I have regarding my 2011 Wrangler.
I would like to have your dealership add the 2inch Mopar lift to my 2011 Wrangler I purchased at xxxxxxxxxxxxxxx. Since the lift is sold by Chrysler and installed by a Chrysler dealer, I would expect I should not have any problems with any warranty work.
Please confirm that this is the case and give me a quote on the 2inch lift total cost installed.
Thank you for your time
xxxxxxxx
06-08-2011, 06:13 PM
#2
JK Enthusiast
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It varies from dealer to dealer. I have gotten both from various dealers when I asked this same question. Some would put it in writing for me but that means I need to take it to that dealer for it to be honored and would have no guarantee that another dealer would honor the same agreement.
06-08-2011, 06:14 PM
#3
JK Newbie
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I had the same experience as Speed. At the new york auto show. I was talking with the mopar guys who were showing a big bad lifted jeep. I mentioned something about warranty void and they told me that buying from mopar allows you to keep the warranty (although they dont put a warranty on the new parts they intsall which is BS in my opinion) I would prolly go this way if it wasnt so damn expensive
06-08-2011, 06:15 PM
#4
JK Super Freak
So if its not from the service tech or warranty writer, what good is it? I could write the same thing to you in an email and it would be worth just about as much.
If they'll warranty it though, id go for the 4". Be aware that this letter has no bearing on how a dealer you use during a road treats you.
If they'll warranty it though, id go for the 4". Be aware that this letter has no bearing on how a dealer you use during a road treats you.
06-08-2011, 06:15 PM
#5
JK Super Freak
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my dealer said don't go over 3" and you're good no matter the brand or who does it. He was also suprisingly cool with my transfer case swap, gears, and lockers...just lucky I guess 
Depends where you go
Depends where you go
06-08-2011, 06:16 PM
#6
JK Freak
Thread Starter
06-08-2011, 06:17 PM
#7
JK Freak
Thread Starter
Trending Topics
06-08-2011, 06:23 PM
#8
JK Freak
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$2000 for a 2" lift sounds high to me. I paid less than $500 for my Teraflex coil lift at 2.5". My dealer said to keep it at 2.5" and you'll stay in warranty. Here's hoping they stand by it if and when I need it...
06-08-2011, 07:08 PM
#9
JK Jedi Master
Is this from Chrysler? Or just your dealer? I can just about guarantee if you brokedown 500m from home, another dealer wouldn't honor it.
Besides, whomever you wrote would prolly be fired and or reprimanded for what he put down because it negates what's already been put into print on Mopar Performance parts. Remember, all they have to say is he don't work here anymore.
Besides, whomever you wrote would prolly be fired and or reprimanded for what he put down because it negates what's already been put into print on Mopar Performance parts. Remember, all they have to say is he don't work here anymore.
06-08-2011, 07:20 PM
#10
JK Jedi Master
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There is a difference between 'accessories' and 'performance parts'. A CAI or a Lift would be a performance part, not an accessory.
Go back to the dealership, jump on one of their computers, go out to the MoparPerformance site, bring up the warranty area that states that all 'performance' parts are sold As Is, ---> and ask him to explain the discrepancy.
Here is a link. Note the 'P' in the part number for all of the lifts. The Warranty area is linked at the top right, where it says 'warranty'.
hxxp://jeepparts.mopar.com/jeep/wrangler-accessories.html
As noted above, the dealership may honor a warranty for parts they install, but it is not necessarily your factory warranty, and likely will not be honored at any other dealership.
Go back to the dealership, jump on one of their computers, go out to the MoparPerformance site, bring up the warranty area that states that all 'performance' parts are sold As Is, ---> and ask him to explain the discrepancy.
IV. PARTS SOLD “AS-IS” WITHOUT WARRANTY
a. MOPAR Gaskets and Seals are sold “AS IS” without warranty of any kind.
b. MOPAR Performance Parts (all parts shown by a MOPAR part number beginning with the letter “P”) are sold “AS IS” without warranty of any kind.
For every part sold “AS IS”, the purchaser assumes the entire risk of loss , damage or breakage. Should the goods prove defective following their purchase, the purchaser and not the manufacturer, distributor, or retailer assumes the entire cost of all necessary servicing or repair.
a. MOPAR Gaskets and Seals are sold “AS IS” without warranty of any kind.
b. MOPAR Performance Parts (all parts shown by a MOPAR part number beginning with the letter “P”) are sold “AS IS” without warranty of any kind.
For every part sold “AS IS”, the purchaser assumes the entire risk of loss , damage or breakage. Should the goods prove defective following their purchase, the purchaser and not the manufacturer, distributor, or retailer assumes the entire cost of all necessary servicing or repair.
Here is a link. Note the 'P' in the part number for all of the lifts. The Warranty area is linked at the top right, where it says 'warranty'.
hxxp://jeepparts.mopar.com/jeep/wrangler-accessories.html
As noted above, the dealership may honor a warranty for parts they install, but it is not necessarily your factory warranty, and likely will not be honored at any other dealership.
Last edited by nthinuf; 06-08-2011 at 07:41 PM.