coyotesfan

I feel your pain BillyCJ7. I just went though the same problems, purchased the bumper back in January. Arrived in February, all the problems described with the first generation. I tried to make contact for weeks with no response. In March I was told that the power coating machine had been down for over a month and would ship soon. Two weeks later I got notice of the shipment and it arrived yesterday. No return call tags for the old bumper were supplied for DHL, so I'm out an additional $100 for shipping back the old ones.
The new design is 90% better than the first one. No pinching of the body, reinforced throughout and better mounting in the frame rail. The tire carrier went on this time with just a little grease, not a sledgehammer like the first one. The 10% where there is still trouble from what I can see is the tire carrier barely makes contact with the bump stops on the tailgate. As tight as everything else is, I'll need to find a way to make this more secure. If I had it to do over again, I'd find another manufacturer to purchase from.

billycj7

Im hoping that everything will work out. did you get instructions this time?

coyotesfan

Nope, no install instructions. I've come to the conclusion this is a very small business. This guy is taking orders, building and packing bumpers. There are no quality checks in place before an order gets ship. I say this because each shipment of mine has been missing the hardware.(nuts and bolts)
Even if there is no special install pictures, the least you would expect is a couple of paragraphs of notes for the install to cover the got ya's and other unknowns.

chris269

It's a bumper. unbolt the old one and bolt the new one on. As far as bolts go use the original one's.

SCF

Thanks for that. I'm not a complete moron, and have been modifying cars/jeeps for quite a few years. Just trying to get all the information I can before taking the bumper off.

FRDesign

DHL bumper fairies lol!

JKGirl

Hey did you ever get your bumper??? Ours was "supposed" to ship out this week...but no email confirming that....ugh. I want to cancel...I tired of poor customer service.

billycj7

yes, I finally got the bumper. Holes did not line up the best but is very solid once installed. The finish on the bumper is poor. but its here at least. I think I got what I paid for.

SCF

Same here. Pretty much got what I paid for, but fit/finish isn't the greatest. Also needed longer bolts for the frame, as I wasn't comfortable with the small bite the ones provided were giving. Spare tire brackets were pretty trick, but no nuts were provided to remount the OEM tire mount. Had to spray paint the bumper brackets as they were mostly bare steel.

Did I get what I paid for? Yup. Am I "happy"? Yes/no. Will I buy my front bumper from them? Meh, probably not.

AZCA jeeper

Guess I'll be the first.