Originally Posted by NebRedrocker

It gets so old hearing people bitch about their jeeps. If you all hate them so much get rid of them. My first jk was an 07 2dr rubi, then after the lease was up I bought an 09 2dr X. My wife liked driving it so much we traded in her 07 grand cherokee in for a 2010 unlimited. First thing I did when I got home with all of these was crawl up under them and check things out. Not one loose nut or bolt was found. My wife is the type to complain about things if they are not to her liking and she is very verbal about it. It started back in 07, she got a new liberty which was the first year of the new body style. Test drive was great according to her and she thought she'd really like it so we bought it. We took off on about a 3hr roadtrip which turned into a roadtrip to hell. The ride was horrible, felt every crack and bump in the road. The seats offered no support and it seemed aweful noisy. She hated it and wanted her little vw jetta back. She hated that thing as well but it was better than the liberty. Well a couple months later we traded the liberty in for the 07 grand cherokee. It was a nice ride, atleast I thought. But after owning it for a couple years she was tired of it and was looking for something different and was in love with my 07 rubi. But we just weren't in a position financially to get another vehicle. We had gotten ourselves upside down financially when we got the grand. It makes it tough when you've purchased four new vehicles within 2 years. After some sacrificing we were finally able to trade her grand in for her 2010 jku. In the 12 years we have been together this is the ONLY vehicle she has not complained about. Only thing she does complain about is that the tires look wimpy

I think your luck could happen with any vehicle you purchase. It has nothing to do with its a jeep thing get over it. These are great rides for the majority of the people that have purchased them just seems all you hear about are the people that like to bitch. Good thing for you is that they hold their value really well and you'll be able to get a decent trade in for whatever you decide to buy next. I wish you luck

Originally Posted by Yankee

It is unfortunate that a good or bad experience after buying a new vehicle, not just Jeep, is dependent on things like a quality service floor or if the assembly line workers were attentive that day.

I am not real sympathetic about the things you describe as annoyances, since many of those are apparent before purchase, or just individual opinion.

And where I purchase, sometimes even what brand, is determined by the reputation and my past experiences with a service floor ,or at least the knowledge where I will take it to get real work done if I purchase somewhere else.

But I would be pretty pissed if I paid tens of thousands of dollars and a bunch of the freakin bolts where loose on components.

I am hoping Fiat turns the quality control issues around.

Originally Posted by WXman

I decided that I'm tired of the poor quality and I e-mailed Jeep Customer Service (again) about another issue.

There have been numerous design flaws and complaints about the JKU, but most of them are just an annoyance really. A back seat with zero structural support for the middle passenger, more noises than a haunted house at halloween, absolutely horrible throttle programming, HVAC vents too close to the steering wheel, etc. etc. I could go on all day.

But I also found LOOSE nuts and bolts in the undercarriage from the factory. And when I say loose, I mean I could remove them with my fingers. So far I've tightened my shocks, and my front sway bar which were very loose and flopping around. I also went through a few other bolts at the same time as I was putting my spacers in. But a lot of the things that were LOOSE were that way from the factory before I ever touched the Jeep. I also discovered that my oil pan drain plug was barely finger tight and it's a miracle it didn't fall out.

These things are clearly safety issues and are the types of things that could potentially get my family killed. The oil plug thing could have caused my engine to get wiped out. I'm pretty aggravated about it and I guess Jeep will be contacting me shortly to discuss this again.

Problem is, everytime this B.S. quality stuff comes up the first thing they want you to do is go to a dealership. Newsflash... people avoid dealerships for a reason! 3 days after buying my JKU I almost got into a fight with the service manager and I haven't been back to that dealership since.

Ugh.. The "85% American parts and labor" sticker on the window made me feel good about my purchase, and then I've felt bittersweet about it ever since then. It just sucks.

Originally Posted by ChryslerChris

I honestly think the loose bolts thing is an exaggeration by the OP. There was torque monitors on the assembly line that won't even let you go to the next station unless you drove the correct number of bolts down, in the right order, and at the right torque.

I call BS on that claim.