Help! Dealer ordered wrong option, when I asked them to fix that, they ask for $$$
02-16-2012, 08:52 PM
#31
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I have a place in Copperopois. it will get to a point where your upgrades will start them worring unless you gwt a mod friendly dealer. the only one i found in the bay area was south county jeep in gilroy. a long haul from sf.
all my issues came from a dealer in nevada.
all my issues came from a dealer in nevada.
GTK about nevada. I dropped by a dealer there, and he wasn't so happy to see my shiny 350-mile old Jeep with its "other dealer" plates. His face was priceless. I quickly decided I didn't want to buy anything there.
My upgrades will be the wheels/tires/awesome trailer and some knick-knacks. I am short and can barely climb into the stock height Rubi - I can only imagine climbing into it with a 2" lift. Well... maybe I'll do good wearing my 6"-heeled Sunday bests.
02-16-2012, 08:53 PM
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I ordered mine on Nov 5th. Defaulted to 4.10 on the site.
02-16-2012, 08:57 PM
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Originally Posted by pandaO
I was really hoping to do 0.1% modifications for the first 2 years. This dealer I am currently complaining about was a little funny: first thing I did before driving off was flip the mirror upside down, and when I went back to the dealer for a paint sealer they quickly set it back right side up. I chuckled and left it alone.
GTK about nevada. I dropped by a dealer there, and he wasn't so happy to see my shiny 350-mile old Jeep with its "other dealer" plates. His face was priceless. I quickly decided I didn't want to buy anything there.
My upgrades will be the wheels/tires/awesome trailer and some knick-knacks. I am short and can barely climb into the stock height Rubi - I can only imagine climbing into it with a 2" lift. Well... maybe I'll do good wearing my 6"-heeled Sunday bests.
02-16-2012, 09:24 PM
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02-16-2012, 09:27 PM
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I have two build sheets. One for 6sp and one for auto. Not sure that will help though...
02-16-2012, 09:30 PM
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Maybe the .ca and .com sites were different? I just remembered having to always select the option for 4.10s for the weeks prior to finally going into the dealer to place the order. Sometime in Dec it seemed to change on the .ca site where it defaulted to the 4.10s with the auto.
02-16-2012, 09:49 PM
#38
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What dealer did you order from?
From what I understand is that you have 2 order sheets that were faxed/emailed to you have your order by phone. One being your original and one being after you changed the tranny. Did you call jeep explaining the situation and faxing them both order sheets? The dealer should be responsible swapping gears(it should cost them less than 600, wholesale parts and 20 bucks/hr for labor their cost not 100/hr they charge customer retail). Jeep should pressure the dealer!
Last question how did you find out it has 3.73 if its not on the sticker?
I just ordered a white rubi 2 door from McConnell in Healdsburg bout 60 miles north of the gate! Cant wait for it to come in!
From what I understand is that you have 2 order sheets that were faxed/emailed to you have your order by phone. One being your original and one being after you changed the tranny. Did you call jeep explaining the situation and faxing them both order sheets? The dealer should be responsible swapping gears(it should cost them less than 600, wholesale parts and 20 bucks/hr for labor their cost not 100/hr they charge customer retail). Jeep should pressure the dealer!
Last question how did you find out it has 3.73 if its not on the sticker?
I just ordered a white rubi 2 door from McConnell in Healdsburg bout 60 miles north of the gate! Cant wait for it to come in!
02-16-2012, 10:07 PM
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Maybe the .ca and .com sites were different? I just remembered having to always select the option for 4.10s for the weeks prior to finally going into the dealer to place the order. Sometime in Dec it seemed to change on the .ca site where it defaulted to the 4.10s with the auto.
I posted about this issue before, the Jeep Web site can't be trusted for ordering.
The issue... he should have received the 4.10s with the Max Tow Package, PERIOD. Typically changing the gear ratio impacts the tow rating on most vehicles. The Jeep specs are all hosed up just like their Web site.
I would fight them all the way to small claims court...
.02
02-16-2012, 10:17 PM
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What dealer did you order from?
From what I understand is that you have 2 order sheets that were faxed/emailed to you have your order by phone. One being your original and one being after you changed the tranny. Did you call jeep explaining the situation and faxing them both order sheets? The dealer should be responsible swapping gears(it should cost them less than 600, wholesale parts and 20 bucks/hr for labor their cost not 100/hr they charge customer retail). Jeep should pressure the dealer!
Last question how did you find out it has 3.73 if its not on the sticker?
I just ordered a white rubi 2 door from McConnell in Healdsburg bout 60 miles north of the gate! Cant wait for it to come in!
From what I understand is that you have 2 order sheets that were faxed/emailed to you have your order by phone. One being your original and one being after you changed the tranny. Did you call jeep explaining the situation and faxing them both order sheets? The dealer should be responsible swapping gears(it should cost them less than 600, wholesale parts and 20 bucks/hr for labor their cost not 100/hr they charge customer retail). Jeep should pressure the dealer!
Last question how did you find out it has 3.73 if its not on the sticker?
I just ordered a white rubi 2 door from McConnell in Healdsburg bout 60 miles north of the gate! Cant wait for it to come in!
I had some doubts after my first trip to Tahoe. Then it showed up in the options on owners.jeep.com. Then I called dealer to double check. Then I raised the issue.
From here: http://www.hilltopchryslerjeepdodge.com/index.htm
Last edited by pandaO; 02-16-2012 at 10:24 PM.