getting through to quadratec
#11
JK Junkie
Join Date: Mar 2007
Location: Mount Carmel, PA
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I would if I could, but I'm forced to deal with some of these companies to get parts for my customers. Most of them are companies that we used to deal with and stopped because of how poor thier customer service was. Some of our customers still have their products they bought through us, so Im usuallly stuck in the middle trying to get them parts. Its the one part of my job I dread the most...
#13
JK Junkie
Join Date: Mar 2007
Location: Mount Carmel, PA
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I dunno why companies don't just have voicemail. I left David at Northridge 4x4 a voicemail and before I even finished leaving it, he was calling me back. It would have been ok with me if it was 4 hours later though (or whenever convinient)... as long as I didn't have to hold for who knows how long? I guess I have been getting spoiled dealing with guys like joe at teraflex and david at northridge.