Do not do business with tnt customs!!!!!!!
#21
JK Newbie
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Im beginning to think if it was your money not being refunded you wouldn't mind getting screwed. My point is don't tell me we will give you a full refund and then not do that. I'm sorry what would you call that? Would you not find something wrong with that? That's my point. Listen man I was very nice on the phone and was understanding up to the point when i found out i wasn't getting a full refund.
#22
OP- how many online instances did you find where rust was an issue? How many sliders has TNT sold? This may help you understand the word "isolated"
Also, while I understand your frustration (I have had similar situations), I also understand their position on not refunding your shipping cost. You bought a defective item, they then tried to make it right, but you decided you wouldnt let them and demanded a refund. To me, sounds like you got buyers remorse and wouldnt be happy with any scenario other than getting your money back. Maybe you need money for bills or whatever and decided you shouldn't have bought them to begin with
Also, while I understand your frustration (I have had similar situations), I also understand their position on not refunding your shipping cost. You bought a defective item, they then tried to make it right, but you decided you wouldnt let them and demanded a refund. To me, sounds like you got buyers remorse and wouldnt be happy with any scenario other than getting your money back. Maybe you need money for bills or whatever and decided you shouldn't have bought them to begin with
#23
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OP- how many online instances did you find where rust was an issue? How many sliders has TNT sold? This may help you understand the word "isolated"
Also, while I understand your frustration (I have had similar situations), I also understand their position on not refunding your shipping cost. You bought a defective item, they then tried to make it right, but you decided you wouldnt let them and demanded a refund. To me, sounds like you got buyers remorse and wouldnt be happy with any scenario other than getting your money back. Maybe you need money for bills or whatever and decided you shouldn't have bought them to begin with
Also, while I understand your frustration (I have had similar situations), I also understand their position on not refunding your shipping cost. You bought a defective item, they then tried to make it right, but you decided you wouldnt let them and demanded a refund. To me, sounds like you got buyers remorse and wouldnt be happy with any scenario other than getting your money back. Maybe you need money for bills or whatever and decided you shouldn't have bought them to begin with
#25
JK Freak
Im beginning to think if it was your money not being refunded you wouldn't mind getting screwed. My point is don't tell me we will give you a full refund and then not do that. I'm sorry what would you call that? Would you not find something wrong with that? That's my point. Listen man I was very nice on the phone and was understanding up to the point when i found out i wasn't getting a full refund.
#27
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I don't blame you for being upset like this. If you are not happy with the product, and it is rusting only 48 hrs after it gets out of the box, you should get a FULL refund no questions asked. Whether you want a complete refund, or want to give them a "second chance" is your own perogative. Seriously, all my bumpers and side armor are made in China...CHINA!!...and I have never had an issue with rust or workmanship. If they want to hold up to their reputation for their high standards and charge their high prices for their products, then these American companies need to get their shit together.
#28
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#30
I'm with the OP, they suck! I was going to have them do a Hemi install, i shipped a crate engine and transmission to them then they found out I was researching other shops they said they didn't want my business anymore and to come get my parts.
When I got there I found out they'd left my tranny outside in the weather unprotected. I had to replace it with a new one
When I got there I found out they'd left my tranny outside in the weather unprotected. I had to replace it with a new one