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Check the Status of your Jeep JK Wrangler - Order Status Codes

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Old 09-27-2007, 07:32 AM
  #2351  
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yea. well it looks good.

Oh and the only "fees" tacked onto my sale are literally sales tax, and registration fees. I dont think anyone in here that has bought or is buying a Jeep NEEDS to pay those..

Just refuse. theyll comply. P.S.- Also off topic, well nto jeep related but it isnt he same topic.. My father recently closed on a home mortgage with WaMu. And AT the closing he told the person representing WaMu that he was not paying any closing fees, they said no way he said ok then forget it. They then called their corporate office and got it waived. He paid 0 fees.. Goes to show that fees are really just "DAP" as mentioned earlier above.

and with this, I want my Jeep. DARN only about 3 months to go.
Old 09-27-2007, 07:36 AM
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Originally Posted by racer83l
I want my Jeep. DARN only about 3 months to go.
I know this wont help matters. The wait is awful, and its worse when you frequent this board.
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Old 09-27-2007, 07:45 AM
  #2353  
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Originally Posted by K 92
So how does this work?
it starts of with
BG --> BX --> D --> D1 and then the shipment date!!

i'm not sure I was lookin at everyone's order and it looked somthin like that!
Here's a re-post from a while back that explains the order and build process, hope it helps:

::::::


'Allocation' is defined as 'the number of vehicles DCX will allow a particular Dealership to order/receive based on that Dealership's previous years sales numbers.' Thus, Dealerships with a higher sales volume last year will get to order more vehicles this year. The concept is simple, Chrysler/Jeep/Dodge wants to sell as many vehicles as they can, so rather than sending units to a low-sales dealership where they'll just sit on the lot for months, they send them to Dealerships whose track record proves they will be able to sell them quickly.

To understand how Allocation effects your order, we should revue the Order Process of your Jeep. First, when your vehicle is ordered by the Dealership, it gets entered into the Dealer Direct computer system and is assigned BA status (Ordered). As a Sold Customer Order, this will receive a preferential build priority above the other Dealer's orders for their inventory. The Assembly Plant takes over the process from here.

The plant will edit the order for errors, then assign it BG status (passed edit- not available for schedule). It will then move back and forth between BG and BX status (passed edit - available for schedule) until it is picked for Build Out. How it does/does not get picked is a detailed process.

For any given month, DCX needs to determine how many vehicles the Wrangler Plant needs to produce, within the given constraints. Those constraints are: the speed of the assembly line, UAW work agreements, worldwide sales quotas for each of the different model configurations, parts availability, dealer sold orders, dealer inventory orders, etc.

So this shakes out like this:
Reduced Line Speed at 50% of Capacity (30 units per hour instead of the normal 60), UAW contract only allowing 9hours/day, 6 day a week, 2 shifts/week; high demand for 4Door vs 2Door models, Hard Top issues, Rubicon parts availability issues, MyGig issues, etc. This amounts to 583 JK's a day, ~3500/week, ~14000/month.

Those 14000 JK's are comprised of (some numbers are estimations): 4x2(1000), 2Door X(1850), 4Door X(6550), 2Door Sahara(712), 4Door Sahara(2520), 2Door Rubicon (303), 4Door Rubicon(1065). Each of those individual totals are further broken down into Options such as Soft Top/Hard Top/Dual Top/Full Door/Half Door/Colors, etc. Then the Dealer Orders are broken down by a ratio of Sold Units to Dealer Inventory Units, and Location (State/Region). Predefining build quotas in this way prevents DCX from making 84,000 White 4Door 4x2 Soft Top JK's per year, with the other 84,000 being Lime Green Sahara 2 Doors, and shipping them all to Alaska.

So, for each month the Assembly Plant's production schedule has available slots to fill, the numbers of which are more or less limited to the above quotas. To fill those slots, the Assembly Plant looks to the Dealer Direct order system and selects orders at least one month out. When all slots have been filled for the next month's production run, it's termed 'Build Out'. The Order Status codes then get changed to reflect the intended schedule, complete with VIN #'s, estimated Day of Production, Estimated Day of Shipping, etc.

So how does your Order get picked for one of the slots? Let's say you've ordered a Rescue Green 2Door X with Dual Tops. Your order will move from BG to BX status, and compete for selection against the other orders in the system. Understand that out of the 14,000 slots being filled, there may only be room on the schedule for 3 Rescue Green 2Door X's with Dual Tops for your whole State that month. The oldest Sold Orders get considered first. Let's say there were two older than yours that get picked, and you're now being considered for the last slot.

Now there is a check for Parts Availability for your particular order. If the Hard Top supplier hasn't been able to keep up with demand, for instance, you won't pass the check. The selection process stops right there for you, your Status Code goes to BGL (passed edit - parts unavailable), and someone else's order fills that slot. When the parts become available, you go back to BG/BX status and compete for the next month's Build Out.

Let's say you're lucky enough to pass edit and all parts are available, your status moves to C (sub firm). Now is the point of the Order Process where Dealer Allocation becomes important. The System determines whether or not your dealer has Allocations available for that month. If they do, then you go to D status (firm schedule - dealer has allocation and all parts available) and you're on your way. On the other hand, if your dealer didn't have allocations available that month, you go back to BG/BX status and compete for the next month's Build Out.

It is possible to be picked up for a Build in the middle of the month. Let's say you've ordered a Soft Top, and there is a sudden shortage of Hard Tops. They don't shut the line down waiting for the parts supplier to get their act together. Instead, they grab Soft Top orders to fill in the spaces until the Hard Top orders can resume their place in line. In this example, some future JK owners will be surprised to find out that their Jeeps are getting built quicker than expected, while others will be disappointed to learn that their estimated Production Date has been postponed.

Another thing to consider is that DCX is receiving an average of 1000+ orders per day, while only able to build 583 per day (current orders outstanding are 49,972). So the number of orders you are competing against for Build Out can be significant, especially if you've ordered a Rubicon with Hard Top (current Rubicon Orders outstanding total 11,870 with a daily build of only 57).

So, the age-old question "why is my JK taking so long to be built" is not an easy answer. It's always a combination of things, and will certainly try your patience. Calling Customer Service and/or your Dealer can be an exercise in futility, because they aren't the one's producing your JK. The Assembly Plant does not answer to Customer Service, the Dealerships, or us the Customers. It is a privilege that we are allowed a window into their world, by being able to track the build status in real time. That is all Customer Service and the Dealer can do...they check the Dealer Direct system to view the Build Status Code. Their ability to 'do something' ends there (except for the dealer being able to alter your order to remove an option that was holding it up, such as Hard Top or MyGig). They are not in the position to demand that a particular vehicle gets built at a particular time, and neither are we.

At least now we'll have a better idea of what's happening behind the scenes while we wait.

:::::::


So we're here waiting for our Jeeps to be built. We call either the Chrysler Customer Service # or our Dealer periodically to check on the Order Status. They'll give us the current Build Code, and we know what part of the process we're in.

If you have any questions, feel free to ask.
Old 09-27-2007, 09:44 AM
  #2354  
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Vaughn thanks for the avatar.. your the man
Old 09-27-2007, 10:10 AM
  #2355  
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Thanks Ghostship for that info. I hadn't seen that yet or if I did, it was from bits and pieces reposted. I take it, since your reposting it, that the specific numbers reflected are not dead on accurate any longer but close enough still, to be relevant? The last hold up in some orders was myGig but technically it could be anything shorted on parts.

I do web/application development and I have to say that is a very complicated system. Juggling all those parts w/ orders, scheduling, sold order vs normal orders. Damn. Talking about a logistics nightmare. Well, I spun the wheel and I'll see when my number comes up. I'm gonna try to limit my queries to every other week.
Old 09-27-2007, 10:55 AM
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Originally Posted by inajeep
Thanks Ghostship for that info. I hadn't seen that yet or if I did, it was from bits and pieces reposted. I take it, since your reposting it, that the specific numbers reflected are not dead on accurate any longer but close enough still, to be relevant? The last hold up in some orders was myGig but technically it could be anything shorted on parts.

I do web/application development and I have to say that is a very complicated system. Juggling all those parts w/ orders, scheduling, sold order vs normal orders. Damn. Talking about a logistics nightmare. Well, I spun the wheel and I'll see when my number comes up. I'm gonna try to limit my queries to every other week.
Those numbers are updated and mostly accurate. The "583 JK's a day, ~3500/week, ~14000/month" numbers are current, as are the Total JK's On-Order, the Rubicon #'s, and the ratio of 4Doors to 2Doors. The individual production #'s for 4x2's, X's and Sahara's are approximations but still work to demonstrate the order/build process. The part delays listed are not necessarily current problems, either (except for Rubicons).
Old 09-27-2007, 11:01 AM
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Thanks Ghostship for the great writeup.

By my calculation if you oder a Rubican today you will hvae to wait 34.7 weeks.
(Dream the Impossable Dream)

I'm glad I went for the Sahara. I couldn't take that wait.
Old 09-27-2007, 02:37 PM
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thanks ghostship
Old 09-28-2007, 06:40 AM
  #2359  
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Originally Posted by K 92
thanks ghostship
x2 - it's nice to have some understanding!!
Old 09-28-2007, 06:49 AM
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So my guess is right now the lines are tooling up to make a dent in the Rubi orders now. I see a bunch of us w/ Sahara orders are all at BG now. All those Sahara's I see on the lot make me feel like I ordered a month too late or if I waited 3 weeks I would have exactly what I wanted now but I'd spend more for it buying off list instead of invoice. *sigh* Talk about crappy timing. :sad:


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