08 rubi

my family used to live in byram now we live near danbury got mine at wetmores jeep in newmilford

mikeyfl

i agree. i think its a ploy by jeep to keep their owners healthy. my mountain bike has seen more pavement than its used to!

Z-Man

That's where I bought my Liberty. It unfortunately got totaled in April when the nor'easter hit. The parking garage in my apt. building flooded... Been car less ever since..

I don't even have a mountain bike...its feet or nothing... Haven't felt like this since high school...pre-license...

OBXEngineer

hate to chime in unanounced, sounds as if you guy's have good dealers...tried to check on my order, call DC, received a very short answer from them...but got a call from my dealer within ten min. and he was pissed...couldn't understand why...told my wife about it, and she made a phone call I am glad I didn't get...since then, they call me twice a week, yesterday they told me we have a VIN #.... guess that's good. We ordered 7/26/08.

bikerglen

I made two calls to Chrysler before I understood that they're really set up to open complaint files on dealers and not much else. After the second call, my dealer suggested I call him for status updates and that's what I do now.

Besides, I've found it's far faster and easier calling him than trying to remember all the buttons to press on the phone and waiting on a rep who is unfamiliar with what's going on.

It's too bad Chrysler doesn't have a tracking portal like FedEx and UPS. There's really no reason to get a human involved just for a quick update. Of course, I'd be checking the status every day then instead of once every two weeks.

-Glen

Stucktj

Unlimited X
Looks like I'm doing good.
Ordered 8-8-07
BX 8-21-07
D1 8-27-07

mikeyfl

you are doing good, what options?


whenever i call the 800, i tell them that i dont have a complaint and that i just want to check the status of my order. the first time i didnt say this and i got a call from my dealer trying to explain this and that. i call DC every other monday.

Stucktj

24s
Auto
Freedom top
Rear Locker/Sway bar
Black appearance group
Tow group
Power group

Element

Posting again for therapy.

Unlimited X 4x4

6/28 = ordered / BA
7/13 = BG
8/1 = BX
8/10 = back to BG
8/27 = still BG

sgtim

Here's the message I sent to Jeep this morning. I'm getting tired of being pushed back and forth! My order was placed 8/3.
Tim

[I thought we were on a roll on the production of my new Jeep VON#. When I first contacted you I was in BG order status code, on 8/17 I was moved to BX. I called yesterday 8/27 ten days after being placed in BX and was told I’m back in BG status, what is going on, why is it going back-wards? The assistant on the phone told me when I asked that I should contact the dealer and find out why. Why should I have to contact the dealer when the order is in your hands now? I don’t want to be going back and forth between the dealer and you! Your phone assistant should have answers. I need to have answers for my finance institution. You have to stop passing the buck and give some straight answers. I need a positive report not what I’ve seen so far.]