Check the Status of your Jeep JK Wrangler - Order Status Codes
03-08-2007, 11:35 AM
#1091
JK Enthusiast
Join Date: Mar 2007
Location: Iowa
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03-08-2007, 02:28 PM
#1092
JK Newbie
Join Date: Nov 2006
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The end is getting near for me....KZL as of noon today.....maybe even enough time to be loaded on a train yet today or tomorrow and start its journey west....its only gotta get through part of Ohio, all of Indiana and Illinois to get to me....maybe another week or so once its on the train....could actually have this by the end of the month yet
222 days total wait time so far.
Last edited by seiken01; 03-08-2007 at 05:22 PM.
03-12-2007, 09:15 AM
#1095
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Join Date: Mar 2007
Location: Upstate SC
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I realize I'm a newbie and you guys are going to laugh all the way to the trails, but I keep calling the 800 number listed (800.992.1997) and i get the first options, but none are the inquiry that we need to check the status.
What option do I chose to check on my order?
All help will be greatly appreciated
What option do I chose to check on my order?
All help will be greatly appreciated
03-12-2007, 09:23 AM
#1096
JK Enthusiast
I realize I'm a newbie and you guys are going to laugh all the way to the trails, but I keep calling the 800 number listed (800.992.1997) and i get the first options, but none are the inquiry that we need to check the status.
What option do I chose to check on my order?
All help will be greatly appreciated
What option do I chose to check on my order?
All help will be greatly appreciated
At the first option, select 5 - General Inquiries
Then 2 - Continue
Then 1 - Customer
Then 2 - Continue
Then 1 because I did have a VIN
Then 7 - year of my Rubicon
Then 1 - Correct
And this is where it may get confusing --
You will be asked to enter the second digit of the last 8 characters of your VIN number. It will be a letter - mine was L
Then you will be asked to enter which letter it is because the letter L on the telephone is actually a number (which could be J, K, or L) - so I entered 3 which means the letter L
Then the last 6 digits of your VIN number
Then 1- Correct
And finally 2 - Purchased new in last 3 months
If you can survive that long, you will finally get a human!Then 2 - Continue
Then 1 - Customer
Then 2 - Continue
Then 1 because I did have a VIN
Then 7 - year of my Rubicon
Then 1 - Correct
And this is where it may get confusing --
You will be asked to enter the second digit of the last 8 characters of your VIN number. It will be a letter - mine was L
Then you will be asked to enter which letter it is because the letter L on the telephone is actually a number (which could be J, K, or L) - so I entered 3 which means the letter L
Then the last 6 digits of your VIN number
Then 1- Correct
And finally 2 - Purchased new in last 3 months
I was eventually given a reference number, but never had to use it because mine went from D1 to KZM in less than a week!
03-12-2007, 10:17 AM
#1097
JK Enthusiast
Join Date: Mar 2007
Location: Upstate SC
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Thanks for the update, your are right their phone system is a 'piece of work'. I'll give it a shot and keep you guys posted when I get closer to being a JK owner!
03-12-2007, 10:37 AM
#1099
JK Enthusiast
Once you get to KZM status, your dealer should have a railcar number. If it begins TTGX followed by 6 numbers, go to the UPRR railcar tracing site and enter the railcar number. It will show the railcar's last know reported status and an ETA (but the ETA does not say where?).
03-12-2007, 10:53 AM
#1100
JK Newbie
Join Date: Jan 2007
Location: Apalachin, NY
Posts: 31
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Jk Unlimited Sahara w/MYGIG KZL!!!!!
As of 2:30 today, she is in KZL on a train to MD baby!!! Loaded Sahara with the MYGIG and Dual Tops! They do exist (hopefully!):toung: