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Crappy packaging!

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Old 08-04-2011, 04:00 PM
  #21  
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Let us know what condition your bumper is in when you get home!
Old 08-04-2011, 06:37 PM
  #22  
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Expedition one....packed so good I couldn't figure out how to open it
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Old 08-04-2011, 07:42 PM
  #23  
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I work for ups , and let tell you now , you are not the only box , that shipped today , first bad packing , you don't put a steel bumper in a box , without some kind of padding , so when your box left , it got loaded in a trailer with 1000 other boxes , then unloaded and loaded on another trailer with 1000 other boxes , and so till it got to you , when they load a trailer , they stack the boxes on top of each other , so if the package does not have the right packing it will get smashed , they a least should have wrap it in bubble wrap and cram it in a box , so the whole inside touches the box walls , that way it makes it a lot firmer and able to be stacked on , the picture above is how you pack a box
Old 08-04-2011, 07:50 PM
  #24  
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i got my winch in the drive way a week ago and looked like ups hit it with a sledgehammer before leaving it i had the shipper file a ups claim and i got a new one...

ups = uncaringly pummeling shit....
Old 08-05-2011, 04:45 AM
  #25  
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Originally Posted by Maertz
i got my winch in the drive way a week ago and looked like ups hit it with a sledgehammer before leaving it i had the shipper file a ups claim and i got a new one...

ups = uncaringly pummeling shit....
"hit it with a sledgehammer" Lmao
Old 08-05-2011, 07:12 AM
  #26  
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Hope the bumper made the trip.
As a side note, when I ordered LOD sliders, they were attatched to a 2x3 wood frame
then put in the box.
Cardboard was slightly damaged but sliders were perfect.
Old 08-05-2011, 07:22 AM
  #27  
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Holy crap that is bad. If it is beat up or whatever we will file a UPS claim on it. If any issue give me a call or our customer service Dept.
Old 08-05-2011, 05:41 PM
  #28  
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My Smittybilt was packaged like that. Not sure what they were thinking, but i was pretty pissed when it arrived in a box that flimsy with the powder coat all scratched up.
Old 08-05-2011, 06:46 PM
  #29  
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Too bad...
Old 08-05-2011, 06:55 PM
  #30  
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That looks like smittybilt's fine quality packaging! Mine showed up sticking halfway out of the box, scratched down to bare metal. said eh it's gonna get f'd up anyway and sprayed it with some bedliner. Not everyone is going to be this nonchalant about this type of incident, and Ii truly can sympathize with being pissed off. Now my LOD front was another story shipped with a wooden frame as others have said and took damn near 30 minutes to unpack. Not a scratch on the damn thing! very impressed when companies go that extra mile to make the customer trust them and their products.

And it's not UPS' fault they do cram their trucks and most of the guys I know don't go throwing packages around carelessly they're pretty much good guys that are doing their job, if the packaging is crap they shouldn't be held responsible but they always are.


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