My Sirius subscription expired after three months!?!
#12
JK Enthusiast
Join Date: Jul 2009
Location: Nassau County, NY
Posts: 289
Likes: 0
Received 0 Likes
on
0 Posts
I think both XM and Sirius has the worst customer service ever! I have a GMC acadia that has XM. After the trial period was over they offered me a lifetime subscription, great they also sent me plug in unit for my other car(JK). I renewed online had an issue so I decided to call them, they saw no record of my order so I order it again on the phone. I get the mobile unit in the mail. Too many wires I say to myself so I get a new stereo system with satellite! Great!! Turns out the new stereo is for Sirius not XM and there accounts can't be merged plus they charged me twice!!! Tried getting this fixed over the phone was hell! Ugh!!!!! The worst... I have more to say I am just getting pissed rehashing this and I am on the train!!! Horrible.
#13
JK Enthusiast
#14
JK Enthusiast
Join Date: Mar 2011
Location: New Jersey
Posts: 371
Likes: 0
Received 0 Likes
on
0 Posts
#15
JK Newbie
Join Date: Jul 2011
Location: Cave Springs, AR
Posts: 4
Likes: 0
Received 0 Likes
on
0 Posts
Bought my JKU on a Saturday, the following Friday my wife and went out for dinner and were listening to Sirius on the way to the resturant, we eat, get back in Jeep to head home, no Sirius. I called Sirius as soon as we got home and they got it back up. My plan had been to let it go as long as possible before giving them all of my info. Sure thought it would have been more than a week!
#16
JK Enthusiast
Join Date: Jan 2011
Location: BC, Canada
Posts: 181
Likes: 0
Received 0 Likes
on
0 Posts
did you guys get a sirius package in the mail?
I just received mine yesterday (took delivery in May) and it confirms my trial subscription is for 1yr and also has all my acct details such as ESN, username, password. I was able to create an online profile and can now listen to sirius via my internet browser and ipod/iphone using the same trial subscription
In regards to the service, it does seem to cut out around buildings downtown and consistently at the same places around my house. If I can get a subscription for a good price after the trial I would be down.
I just received mine yesterday (took delivery in May) and it confirms my trial subscription is for 1yr and also has all my acct details such as ESN, username, password. I was able to create an online profile and can now listen to sirius via my internet browser and ipod/iphone using the same trial subscription
In regards to the service, it does seem to cut out around buildings downtown and consistently at the same places around my house. If I can get a subscription for a good price after the trial I would be down.
#17
JK Enthusiast
Thread Starter
Join Date: Apr 2011
Location: Seattle
Posts: 266
Likes: 0
Received 0 Likes
on
0 Posts
did you guys get a sirius package in the mail?
I just received mine yesterday (took delivery in May) and it confirms my trial subscription is for 1yr and also has all my acct details such as ESN, username, password. I was able to create an online profile and can now listen to sirius via my internet browser and ipod/iphone using the same trial subscription
In regards to the service, it does seem to cut out around buildings downtown and consistently at the same places around my house. If I can get a subscription for a good price after the trial I would be down.
I just received mine yesterday (took delivery in May) and it confirms my trial subscription is for 1yr and also has all my acct details such as ESN, username, password. I was able to create an online profile and can now listen to sirius via my internet browser and ipod/iphone using the same trial subscription
In regards to the service, it does seem to cut out around buildings downtown and consistently at the same places around my house. If I can get a subscription for a good price after the trial I would be down.
My salesman got that fixed for Sirius Radio. But my Sirius Travel link has expired. I'm not sure if I was supposed to get one year for it or not. I actually really liked Travel Link, mainly for weather and gas prices.
#18
JK Enthusiast
Join Date: Jun 2010
Location: Washington DC
Posts: 108
Likes: 0
Received 0 Likes
on
0 Posts
My Sirius worked for exactly one year then shut off at the end of the month. That was in March, haven't heard a thing from them and haven't ever received anything in the mail. I want the SAT radio back but I don't want to call and make it look like I want it that bad... Hope they call or write soon!
#19
JK Enthusiast
Thats exactly right. One month ago I received a half off offer, $75 for 12 months. I ignored that and yesterday I received a letter for $4.99 a month for five months. The offer was $25.00 for five months. Not sure what the other seven months would be but thats when I cancel. For the past month I have been listening to all the cd's I stored on the mygig hard drive. Still havent heard all of them.